Grow your career as an IT operations leader
What is an IT operations leader?
IT ops leaders are accountable for the operations team that maintains the production environment for business and customer-facing systems including the infrastructure platforms, tooling, process, governance, and related systems.
Similar titles:
Director of IT/operations
IT ops manager
VP/Director of IT
Head of IT infrastructure
$102,369
average salary in the U.S.*
Learn skills and practices related to your career and develop your knowledge of key Atlassian products.
Configure Jira Service Management for your team's goals
Help your organization effectively deliver ITSM, manage incidents and service requests, and keep track of assets.
Improve your team's collaboration
This practice-based path shows you how to apply Atlassian's innovative teamwork philosophies and real-life tools.
Gain a shared understanding of tools and concepts with a live instructor and hands-on labs.
Managing Jira service projects
Give your team an introduction and hands-on experience performing the most important configuration tasks in Jira Service Management.
Atlassian service request management essentials
Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management.
Atlassian incident management essentials
An expert instructor will walk your team through how to effectively manage major incidents from detection to resolution.
Asset management essentials
Get an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and reporting.
Showcase your credentials on your resume, LinkedIn, and more!
Become certified in ITSM with Jira Service Management Foundations
Show you understand ITSM concepts and the associated Jira Service Management features.
Managing Jira Service Projects for Cloud certification
Certification in Managing Jira Service Projects covers the skills needed to configure and and administer Jira service projects.
Ask questions, access resources, and meet people in a dedicated space.
Jira Service Management
Connect, share, learn with other Jira Service Management users. Find answers, ask questions, and read articles on Jira Service Management.
Network with your peers and learn the latest strategy, technology, and innovations.
Upcoming Atlassian community events
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Live learning | Atlassian community events
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Atlassian worldwide events & conferences
Are you a Jira fanatic, Confluence pro or Atlassian groupie? Atlassian User Groups are just the thing for you!
*Source: Zippia