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ACP-120 Jira Administrator for Cloud Certification


Become an Atlassian Certified Professional Jira Administrator. This Certification covers the skills needed to configure and manage Jira Cloud to support any development or business team.

A Certification in Jira Administration for Cloud (ACP-JCA) showcases those who:

  • can interpret and translate business requirements into product configurations

  • understand features specific to Jira for Cloud

  • know the ins-and-outs of workflows, automation, security, permissions, field and screen customization, and system settings available through the user interface

  • understand how administrative choices affect Jira's security, scalability and day-to-day manageability

  • can leverage Atlassian resources and community to help your team implement best practices within Jira

In a 2019 survey, 80% of Atlassian Certified professionals reported their credential boosted their earning power.

Exam details

Products covered: Jira Software Cloud
Location: Proctored online (also available at testing centers)

Exam topics


ACP exams are intended to be challenging – increase your chances of success with careful preparation! Before you plan for your exam, use the link above to download the ACP-120 Exam Topics in order to evaluate your readiness.

Training and experience

Atlassian University recommends at least 1 year of experience administering Jira Cloud before taking this exam.

  • If you're just getting started: Atlassian University training courses are an excellent way to begin. Start at the beginning of our Jira Administrator learning path. Build on this foundation with experience before graduating to the Skillbuilder and Exam Prep courses.

  • If you have experience: Enroll in the Jira Administration for Cloud (ACP-120) Certification Prep Course to prepare.

Skillbuilder courses

Skillbuilders are free and go deep into specific features and topics that will help grow your product understanding for this exam. ACP exams test your complete knowledge of Atlassian products. Use these Skillbuilders to help fill in feature or topic gaps — areas where you may lack firsthand experience:

Exam preparation

Enroll in our Jira Administration for Cloud (ACP-120) Certification Prep Course for in-depth coverage of the exam topics and sample questions—with valuable feedback. It’s the most comprehensive way to prepare for what you’ll find on the exam.

Overall, you’ll want to:

  • Get hands-on practice across all the topics, paying particular attention to functionalities you work with less often.

  • Make sure you understand how Jira operates with no apps installed.

  • Make sure you understand all the Jira Administrator's responsibilities in a Cloud environment.

  • Consult the Atlassian product documentation to learn about nuances of each topic that you may be unfamiliar with.

  • Use the English version to prepare for the exam (If you typically use a localized product), so that you'll be familiar with the names of menu options and other product features.

  • Be sure you have a high-level awareness of other roles involved in maintaining Jira and how this larger team works together.

  • Know which test aids are permitted during the exam:

    • Hard copy of English or English Translation Dictionary (allowed both online or at testing centers)
    • Pencil/Pen and Paper (allowed at testing centers only, and must by supplied by testing center)
    • Water in a clear container

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