Discover free and $39 self-paced courses — plus certification bundles for just $100. Learn individually with 90 days access. Your pace. Your schedule. You can also use the search bar to find a course or product you want to learn about.
Designed for new agents, this self-paced course is all about the basics. You’ll learn key concepts like issues, queues, and service projects. Plus, you'll understand how to track your tickets and communicate with customers.
Set up your Trello Enterprise for optimal security and functionality. This self-guided course from Atlassian University will help you launch and administer your Trello Enterprise.
Learn how to use Trello in just 90 minutes with this beginner Trello training course collection. Start with key concepts like cards, lists, and boards. Then discover expert tips and best practices to optimize your Trello experience.
Become an official Trello Administrator and unlock the full potential of your team. Learn how to manage boards, configure Workspaces, and set up Trello Enterprise.
In this free Atlassian Skillbuilder course, you’ll learn how to delegate key Jira admin tasks at the project level, how to customize a project’s workflows, fields, and screens, and how to apply best practices and troubleshoot configurations.
This free Atlassian Skillbuilder course begins with an overview of Service Level Agreements (SLAs)—what they are and why they’re used. The course then advances to teach you how to create, configure and use both out-of-box SLAs and custom ones for specific use...
This free Skillbuilder course covers configuration techniques, best practices, and common pitfalls for every type of workflow transition, along with advanced examples, troubleshooting, and testing advice. It also covers Jira Service Management approvals and automation. You can earn an Atlassian...
Learn how to configure Jira email to optimize your teams' experiences. This Skillbuilder course explains the key components of Jira's outgoing and incoming mail system, describes how to configure and use the features to better administer Jira, and reviews best...
