Skip to main content

Asset Management Essentials in Jira Service Management

Asset Management Essentials in Jira Service Management

This course cannot currently be purchased. Please stand by while we build an exciting new learning experience. If you’d like more information, please refer to our landing page outlining the change and temporary purchase freeze.

Enhance your Jira Service Management workflow with Assets' management capabilities

Gain an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and reporting.

After taking this course, you will be able to:

  • View and edit object types, objects, and attributes in an Assets schema

  • Configure Assets automation

  • Import data into Assets

About this course

Discover how you can use Assets to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities.

You’ll get acquainted with the Assets UI and navigation. Then work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports.

You’ll also learn to configure Assets automation and integrate with external systems to import data into Assets.

This course is designed for Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers, and more.

Before taking this course, we suggest you are familiar with Jira Service Management and Jira Automation.

Develop your skills at your own individual pace
The on-demand training format for this course is designed for your busy life:
Pause and come back where you left off for up to 90 days.
All on-demand training is a wallet-friendly $39.
Upskill with engaging bite-sized modules or as part of a well-rounded learning path.
Rather bring live instruction to your whole team? Check out the team training for this course →

Lessons include

  • Course Overview

  • Assets Basics

  • Creating Object Types and Attributes

  • Connecting Object Types

  • Searching and Basic IQL

  • Importing Data

  • Assets Automation

  • Assets Reporting*

*This lesson is available for Data Center only

Materials in this course refer to ‘Assets’ previous brand name, ‘Insight’. Not to worry! Nothing else has changed besides the name. All functionality is the same as before. So you’ll get just as much learning out of this course.

Enhance your Jira Service Management workflow with Assets' management capabilities