Deliver outstanding service experiences.

The following short, self-paced courses will guide you as you learn the basics of Jira Service Management, including key terms and interface features. You’ll also learn how to solve customer problems efficiently and create the Jira Service Management habits that will propel your team forward.

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  • Beginner Jira Service Management users or agents who want to understand the basics.
  • Experienced Jira Service Management users or agents looking to validate their knowledge.
  • Teams using Jira Service Management.