This instructor-led course from Atlassian University gives your team an introduction and hands-on experience performing the most important configuration tasks to set up a service project and customer portal in Jira Service Management.
Enhance your team’s Jira Service Management workflow with Assets management capabilities thanks to this live team training course from Atlassian University. You’ll gain an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and...
Help your team go beyond Assets basics to put a wealth of context into every Jira ticket – and resolve issues faster. This live team training advanced course for Jira Administrators will show your team how to unlock the full...
Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management in this expert instructor-led course. Your team will gain the knowledge to create a self-service knowledge base, automate common...
An expert instructor will walk your team through how to effectively use Atlassian and third-party tools to manage major incidents from detection to resolution. They’ll get hands-on experience setting up and using Jira Service Management — including Opsgenie and Assets —...
Discover how you can effectively manage your enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities. Then, learn how to work with object schemas, run searches, and generate reports.
Get started managing the Atlassian accounts of your employees and the product access and licenses your company uses.
Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.
Unlock the full power of Jira Service Management using Assets. You’ll learn how to track company assets more easily and enhance service requests, incident reports, and other Jira Service Management tickets.
Create a self-service knowledge base, automate common tasks, and understand how best practices can improve your service request management process. Then, learn about Assets for asset management and Confluence for knowledge management.
