Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira Software, formerly known as Advanced Roadmaps. Use the auto-scheduler to make recommendations based on your team’s work, capacity, and timelines, and easily...
Discover the IT service management terms, practices, and configurations that will help you earn your certification.
An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.
Take some time to understand the admin and configuration options within Jira Service Management before implementing the service desk. Admins can edit, modify, and customize the default options to fit the needs of their team.
Create, configure, and maintain team-managed and company-managed Jira projects to streamline development work.
Learn how to make informed decisions about current and future projects and deadlines to maximize your team’s productivity and keep morale high. Then, configure and fine-tune reporting and tracking gadgets and dashboards to suit your team’s unique needs.
Learn how to discover thousands of built-in integrations and apps aimed at productivity and efficiency and choose the best ones for your team. Then, create and edit your organization’s services and manage the relationships between them.
Learn how to configure the board layout, issue fields, and notification settings in your team-managed Jira projects to match your team’s workflow and optimize capacity.
Learn how to configure Jira automation to manage mundane tasks, boost developer productivity, and automate bug creation from incidents.
Learn how to configure the issue layout in your company-managed Jira project to ensure your team can easily fill out the fields you need to track.
Efficiently use Jira Software features and functions to keep your focus on development work.
Learn to configure agile Jira boards for company-managed projects and get ready for your certification.
Learn to confidently navigate Jira kanban and scrum boards. You’ll also learn how Jira boards allow your team to represent, track, and view work.
Learn how to choose the project content you’d like displayed on your Jira board and learn to enable or customize the features your team needs.
Learn to configure your Jira board to best suit your team’s workflow.
Learn to use color coding to help your team quickly differentiate between work items on your Jira board, and organize the layout so key details pop.
Learn to use work estimation metrics and time tracking features to plan and allocate resources wisely.
Designed by Atlassian’s top work futurist for leaders across all levels of the organization, this self-paced course from Atlassian University helps you create a compelling strategy and guide your team toward achieving their goals.
Quickly learn the basics to start collaborating with your business team - no technical knowledge required.
In just 30 minutes, you'll understand key Jira Work Management terms and start using features to collaborate and manage projects for your team. You’ll learn foundational concepts like issues, projects, and boards. Plus, you’ll learn how to start organizing and...
In just 30 minutes, you’ll understand the best ways to get around in Jira Work Management and how to track work. You’ll learn basic navigation, from main navigation items all the way to shortcuts. Then you’ll jump into understanding issues,...
In just 30 minutes, you’ll learn how to get the most out of Jira Work Management. You’ll discover strategies used by Jira pro users, tips to create and manage issues, and how to optimize Jira for you — including custom...
Bring shared understanding to your team! Take this free 30-minute course from Atlassian University to define your team’s purpose, clarify roles and responsibilities, and create healthier communication and relationships — even with a remote team.
