Working with Jira System Fields
Dive deeper into system fields to avoid mistakes and help your team
Best practices for configuring status, priority, resolution, and other system fields
How to use JQL with system fields for reporting and automation
Real-world examples for administrator use cases
System fields are found in every Jira issue. Therefore they play a key role in any issue configuration.
This free Skillbuilder course will teach you all the ways Jira system fields can be used to respond to your team’s needs — while keeping your instance organized. You’ll start from the top with a solid groundwork of the concepts and terminology. Then you’ll quickly gain a practical understanding of the status, priority, and resolution fields. Plus you’ll learn troubleshooting tips, apps, and APIs for long-term maintenance.
You’ll also be able to try on real-world administrator use case scenarios . So you can see the impact your choices could have—both good and bad.
Jira administrators. Ideal if you’re a new Jira administrator.
Company and team-managed projects for Jira Cloud.
You’ll also find it useful if you’re an administrator for Jira Data Center & Server.
Before taking this course, we suggest you take Managing Jira Projects, Jira Administration Part 1, or have equivalent experience:
Learn the skills you need to be an expert Jira administrator with Atlassian University
Get hands-on experience performing important Jira administrator tasks. Configure Jira, manage users, apply global permissions, create new projects, update workflows, and control access to your products. Through real-world business scenarios, you'll learn tips and best practices to ensure your success as a Jira administrator.
Learn Jira Project Administration, and get certified
Manage your team's Jira projects with confidence thanks to this hands-on training course and Certification bundle. It will prepare you to manage and configure company-managed projects in Jira and partner effectively with Jira Administrators. It covers all the tasks and best practices used in the creation, configuration, and maintenance of projects in Jira.
System Fields Overview (17m) Introduction to system fields concepts and terminology
Statuses (17m) Understand the state of each issue
Priorities (15m) Decide which issues to work on first
Resolutions (16m) See how an issue was resolved
Follow these learning paths to build your skills:See all learning paths
Build your knowledge base: