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  • IT support agent

    Learn the tools and practices that will help you stand out as a IT support agent and gain skills that matter to employers.

    • Getting started with Jira Work Management

      Become familiar with key Jira Work Management terms and start using features to collaborate with your team, track your work items, and deliver on time.

      • Path
      • Duration 30m
      • Beginner
      • Credential

    • Explore IT service management

      An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.

      • Path
      • Duration 20m
      • Beginner
      • Credential

    • Project manager

      Learn the tools and practices that will help you stand out as a project manager and gain skills that matter to employers.

      • Get started quickly with Rovo

        Use Rovo, an AI-powered product, for help sifting through enterprise data, getting concise answers and meaningful insights, and taking action within your existing workflows.

        • Path
        • Duration 30m
        • Beginner
        • Credential

      • Track your work effectively in Jira

        Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.

        • Path
        • Duration 20m
        • Beginner
        • Credential

      • Exploring advanced features

        Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.

        • Path
        • Duration 45m
        • Advanced
        • Credential

      • IT operations leader

        Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.

        • Platform engineer

          Learn the tools and practices that will help you stand out as a platform engineer and gain skills that matter to employers.

          • Managing Confluence Spaces Live Team Training

            This live team training course shows your team how to structure content so it's easy to find and use, how to clean up and maintain content, and control user access. They’ll also learn how to export and archive.

            • Duration 4h
            • Intermediate

          • Personalize your Trello boards

            Add details to Trello cards, select a template to match your workflow, and and learn how to save time with Trello.

            • Path
            • Duration 50m
            • Beginner

          • Marketing manager

            Learn the tools and practices that will help you stand out as a marketing manager and gain skills that matter to employers.

            • Engineering manager

              Learn the tools and practices that will help you stand out as an engineering manager and gain skills that matter to employers.

              • Atlassian Incident Management Essentials Live Team Training

                An expert instructor will walk your team through how to effectively use Atlassian and third-party tools to manage major incidents from detection to resolution. They’ll get hands-on experience setting up and using Jira Service Management — including Opsgenie and Assets —...

                • Duration 4h
                • Intermediate

              • Jira Automation Live Team Training

                Reduce project complexity through well-crafted automation at your organization. This instructor-led course will have your team creating efficient automation rules  – unlocking the power of Jira automation to optimize your organization’s processes. They’ll gain a solid foundational understanding of the...

                • Duration 6h
                • Intermediate