IT support agent
Learn the tools and practices that will help you stand out as a IT support agent and gain skills that matter to employers.
Learn the tools and practices that will help you stand out as a IT support agent and gain skills that matter to employers.
Become familiar with key Jira Work Management terms and start using features to collaborate with your team, track your work items, and deliver on time.
An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Become familiar with service project roles, learn how to navigate your queues, and share information to help customers solve problems on their own.
Learn the tools and practices that will help you stand out as a project manager and gain skills that matter to employers.
Use Rovo, an AI-powered product, for help sifting through enterprise data, getting concise answers and meaningful insights, and taking action within your existing workflows.
Prove you know what’s essential to providing efficient and resolution-focused service as an agent in Jira Service Management.
Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.
Learn the tools and practices that will help you stand out as a platform engineer and gain skills that matter to employers.
This live team training course shows your team how to structure content so it's easy to find and use, how to clean up and maintain content, and control user access. They’ll also learn how to export and archive.
Improve the appearance of your recordings, hide sensitive information, and create engaging videos.
Add details to Trello cards, select a template to match your workflow, and and learn how to save time with Trello.
Learn the tools and practices that will help you stand out as a marketing manager and gain skills that matter to employers.
Learn the tools and practices that will help you stand out as an engineering manager and gain skills that matter to employers.
Manage Confluence to make content easy to find and support collaboration.
Prepare to configure and manage company-managed projects projects in Jira and partner with Jira administrators with a live instructor.
The Confluence Essentials certification covers how to create, organize, and collaborate on work effectively in Confluence. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're...
A live instructor will help you begin your journey as a Jira cloud administrator with a strong foundation.
Explore complex schemes, advanced workflow configurations, and board and sprint permissions with a live instructor.
Give your team everything they need to begin with Jira and improve your team’s processes with agile principles and methodologies. This live instructor-led, hands-on training course provides a solid foundation for developing an agile mindset while learning the basics of...