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All Activities

351 results returned
  • IT support agent

    Learn the tools and practices that will help you stand out as a IT support agent and gain skills that matter to employers.

    • Getting started with Jira Work Management

      Become familiar with key Jira Work Management terms and start using features to collaborate with your team, track your work items, and deliver on time.

      • Path
      • Duration 30m
      • Beginner
      • Credential
    • Explore IT service management

      An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.

      • Path
      • Duration 20m
      • Beginner
      • Credential
    • Project manager

      Learn the tools and practices that will help you stand out as a project manager and gain skills that matter to employers.

      • Get started quickly with Rovo

        Use Rovo, an AI-powered product, for help sifting through enterprise data, getting concise answers and meaningful insights, and taking action within your existing workflows.

        • Path
        • Duration 30m
        • Beginner
        • Credential
      • Track your work effectively in Jira

        Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.

        • Path
        • Duration 20m
        • Beginner
        • Credential
      • Exploring advanced features

        Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.

        • Path
        • Duration 45m
        • Advanced
        • Credential
      • IT operations leader

        Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.

        • Manage your content in Confluence

          Keep your Confluence space organized, find everything you need, and personalize settings and notifications.

          • Path
          • Duration 35m
          • Beginner
          • Credential
        • Track and improve service metrics within and across teams

          Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.

          • Path
          • Duration 55m
          • Intermediate
          • Credential
        • Atlassian Cloud Organization Admin

          Get certified as an Atlassian Cloud Organization Admin. This certification covers the skills you’ll need to configure and manage Atlassian Cloud sites and products to support their organizations. 

          • Troubleshooting virtual lab access

            Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.

            • Finding pages and collaborating in Confluence

              Give feedback, ask questions, and bring your entire team into the conversation in Confluence. Learn how to use Confluence whiteboards, how to find pages and spaces in Confluence, and how Atlassian Intelligence can help you easily find what you need.

              • Path
              • Duration 30m
              • Beginner
              • Credential
            • Explore ITSM in Jira Service Management

              Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.

              • Path
              • Duration 40m
              • Beginner
              • Credential
            • Get started with Atlassian Intelligence

              Unlock your team’s full potential by automating repetitive tasks and generating new ideas with Atlassian Intelligence (AI), Atlassian's collection of AI-driven collaboration tools.

              • Path
              • Duration 20m
              • Beginner
              • Credential