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  • IT support agent

    Learn the tools and practices that will help you stand out as a IT support agent and gain skills that matter to employers.

    • Getting started with Jira Work Management

      Become familiar with key Jira Work Management terms and start using features to collaborate with your team, track your work items, and deliver on time.

      • Path
      • Duration 30m
      • Beginner
      • Credential

    • Explore IT service management

      An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.

      • Path
      • Duration 20m
      • Beginner
      • Credential

    • Project manager

      Learn the tools and practices that will help you stand out as a project manager and gain skills that matter to employers.

      • Get started quickly with Rovo

        Use Rovo, an AI-powered product, for help sifting through enterprise data, getting concise answers and meaningful insights, and taking action within your existing workflows.

        • Path
        • Duration 30m
        • Beginner
        • Credential

      • Track your work effectively in Jira

        Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.

        • Path
        • Duration 20m
        • Beginner
        • Credential

      • Exploring advanced features

        Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.

        • Path
        • Duration 45m
        • Advanced
        • Credential

      • IT operations leader

        Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.

        • Platform engineer

          Learn the tools and practices that will help you stand out as a platform engineer and gain skills that matter to employers.

          • Jira Administration Part 2 Live Team Training

            This full-day live instructor-led course continues from Jira Administration Part 1 to help your team tackle more advanced administration tasks. Your team will learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study,...

            • Duration 8h
            • Advanced

          • Exploring Atlassian Cloud products for service management

            Learn to build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service...

            • Path
            • Duration 15m
            • Beginner
            • Credential

          • Confluence administration cloud

            Set up Confluence for your organization and keep it running smoothly. You’ll learn how to manage users and groups, discover best practices, and see real-world examples of how other administrators use Confluence to improve teamwork.

            • Path
            • Duration 2h
            • Intermediate
            • Credential

          • Get started quickly with Loom

            Create videos of your screen, voice, and face with Loom and share them instantly with a link.

            • Path
            • Duration 35m
            • Beginner
            • Credential

          • Track and improve service metrics within and across teams

            Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.

            • Path
            • Duration 55m
            • Intermediate
            • Credential

          • Exploring Atlassian Cloud products for work management

            Learn to build an organizational system across your entire company that streamlines tools, connects teams, and helps everyone efficiently deliver goals using work management strategies.

            • Path
            • Duration 10m
            • Beginner
            • Credential