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Email in Jira

Configure Jira email for teams

This free Atlassian Skillbuilder course helps you configure Jira email to optimize your team’s experience.

The course explains the key components of Jira's outgoing and incoming mail system, describes how to configure and use the features to better administer Jira, and reviews best practices for scaling.

It is useful for both Jira Data Center Administrators and Jira Cloud Administrators. Note that some topics may be specific to Jira Data Center.

  • Jira Administrators
  1. Introduction

  2. Outgoing Emails

  3. Notification Basics

  4. Notification Parts: Events

  5. Scaling Outgoing Notifications

  6. Incoming Emails

  7. Incoming Emails Basics

  8. Adding Comments

  9. Creating Issues

  10. Common Problems

  11. Best Practices

  12. Conclusion

Related credentials

---------------------------------------------------------------------------Related Credentials Links Box-------------------------------------------------------------------------------------------- --To add new link, simply copy the tag wrapper (...) --To add link text, paste needed content in tag ( ADD CONTENT HERE ) --To add link`s href, paste needed href in tag`s attribute ( ADD CONTENT HERE ) --To change links css styles, go to the and find #credentials-link{ STYLES FOR LINKS } --To change links box css styles, go to the and find .credentials-links{ STYLES FOR LINKS BOX }

Learning Paths