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Learn fundamentals and applications of Jira Query Language (JQL), then earn a Pro Skills Badge

This free Atlassian Skillbuilder course begins with an overview of the basics of Jira Query Language (JQL), including operators, functions, and keywords.

From those basics, the course moves on to the usage of relative and calendar functions and the rules and caveats of combing them. Finally, apply complex JQL queries specifically to Jira Service Management including SLA status and time. You will also explore typical use cases and troubleshooting scenarios.

Enroll now in this free Skillbuilder course. It's the first step toward earning a Pro Skills Badge.

NOTE: Content in this course mentions Jira Service Desk, but it is still relevant to Jira Service Management.

After completing this course, you are eligible to earn an Atlassian Pro Skills Badge (ASB-410).

To earn the badge, you must complete the free Skillbuilder course and pass a short online quiz (schedule it below).

Plan your choices carefully with these considerations in mind:

  • After you complete the Skillbuilder course, you can take the quiz to earn the badge immediately or you can wait until you need to extend a certification.
  • Earning this badge will extend any related Certification by two additional years (24 months), provided that you earn it before your certification’s suspension date.

→ Learn more about extending credentials

  • Products covered: Jira Software Long Term Support Releases, Jira Software Cloud.

  • Location: online, not proctored.

  • Schedule and pay for your quiz in the Certification Portal using a credit card or a voucher.

  • This is a non-proctored quiz that can be launched at any time. Once the quiz begins, you must complete it within one hour.

  • If you passed, your new Atlassian Pro Skills badge will appear in the Certification Portal within 1-2 business days. If you did not pass, you can register again. The retake fee is the same as the initial fee.