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In this course, you will learn:

  • How to ask better questions to extract business requirements
  • How to map business requirements to Jira configurations
  • Important Jira administrator best practices and responsibilities

Deepen your expertise as a Jira administrator with advanced features

This hands-on training course is a continuation from Jira Administration, Part 1, going deeper into more advanced administration tasks. Explore complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study, this training course provides you with applicable, real-world skills you can start using at your organization immediately.

This course is designed for Jira administrators who manage Jira Software, Jira Service Management, and/or Jira Core.

Before taking this course, we suggest you take Jira Essentials, Jira Administration, Part 1, or have equivalent experience.


  1. Course Overview (15m)
  2. Mapping Your Business Into Jira (75m)
  3. Configuring Issue Types, Fields & Screens (130m)
  4. Customizing Workflows (85m)
  5. Configuring Board & Sprint Permissions (60m)
  6. Applying New Configurations to Projects (55m)

Learning Paths