Skip to main content
On-site training available:  Enroll your team

On-demand enrollment for this course is temporarily frozen. Not to worry – it’ll be back soon with a big price drop you’ll love.

In this course, you will learn:

  • How to ask better questions to extract business requirements
  • How to map business requirements to Jira configurations
  • Important Jira administrator best practices and responsibilities

Deepen your expertise as a Jira administrator with advanced features

This hands-on training course is a continuation from Jira Administration, Part 1, going deeper into more advanced administration tasks. Explore complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study, this training course provides you with applicable, real-world skills you can start using at your organization immediately.

This course is designed for Jira administrators who manage Jira Software, Jira Service Management, and/or Jira Core.

Before taking this course, we suggest you take Jira Administration, Part 1 or have equivalent experience.


  1. Course Overview (15m)
  2. Mapping Your Business Into Jira (75m)
  3. Configuring Issue Types, Fields & Screens (130m)
  4. Customizing Workflows (85m)
  5. Configuring Board & Sprint Permissions (60m)
  6. Applying New Configurations to Projects (55m)

Learning Paths