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Learn Jira Automation with Atlassian University

In this course, you will learn:

  • How to create basic and advanced automation rules
  • How to use workflow rules, smart values, and branch rules
  • How to integrate automation rules with other products

Learn to reduce project complexity through well-crafted automation

This hands-on training course helps you create efficient automation rules to optimize your team’s processes. Automate repetitive work tasks and improve consistency with triggers, conditions, actions, branch rules, and smart values. Plus, learn how to integrate Jira with other tools like Slack, email, Bitbucket, GitHub, and any webhook-enabled services.

This course is designed for product owners, scrum masters, program managers, product managers, Jira Project Administrators, and Jira Administrators.

Before taking this course, we suggest you take Jira Essentials with Agile Mindset or have equivalent experience.


  1. Course Overview (20m)
  2. Automation Overview (40m)
  3. Creating More Rules (30m)
  4. Administration (50m)
  5. Smart Values (30m)
  6. Advanced Rules (50m)
  7. Jira Service Management Rules (30m)
  8. End Matter (5m)
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Learning Paths

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Jira Service Management Resources for Cloud and for Data Center and Server