course

Keep track of your organization's assets

duration

2 hours and 20 minutes

role

Jira Service Management Project Admin

level

Advanced

product

Jira Service Management

Comprehensive asset management

Manage your organization’s assets — any items, resources, or components your organization uses, owns, or manages — with Assets, Jira Service Management’s native asset and configuration management tool. You’ll explore how data is structured in Assets, how permissions are configured, and how to structure your Asset Management process. You’ll also learn how asset relationships work in Jira Service Management, how to automate tasks in Assets, and how to export and share Assets reports.

After this course, you’ll be able to:

List the key features and benefits of Assets for Jira Service Management.
Describe an object schema, object type, object, and attribute and how they are related.
Navigate the Assets user interface.
Plan how to structure your asset management process.
Configure Assets at the global and schema levels.
Create and configure attributes.
Create objects.
Write basic AQL queries.
Create and configure Assets objects custom fields.
Search for assets.
Export and import Assets data.
Generate asset reports using Assets reporting tools.

Work items are synonymous with issues, and you might see either term while we update our products.

The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.

9 Lessons in this course

15 minutes

Explore Assets in Jira Service Management

By the end of this lesson, you'll be able to: - Explain how Assets for Jira Service Management helps teams manage assets - List the key features and benefits of Assets for Jira Service Management - Describe some everyday use cases involving Assets for Jira Service Management

Sections

What are assets?
What features does Assets include?
How can you use Assets in real life?

20 minutes

Navigate Assets in Jira Service Management

By the end of this lesson, you'll be able to: - Describe an object schema, object type, object, and attribute and how they are related - Navigate the Assets user interface - Configure object attributes - List the Assets' roles and their capabilities - Explain how permissions are applied in Assets

Sections

How does Assets work?
Navigate Assets
Asset attributes and references
Permissions and roles in Assets

20 minutes

Create Assets object types and attributes

By the end of this lesson, you'll be able to: - Plan how to structure your Asset Management process - Create an object schema - Create and configure object types - Create and configure attributes - Configure Assets at the global and schema levels - Create objects

Sections

Where do you start using Assets?
How do you create an object schema?
Create and configure attributes
How do you create objects?

20 minutes

Create relationships between object types in Assets

By the end of this lesson, you'll be able to: - Understand how asset relationships work in Jira Service Management - View object type references - Create an object reference - Explain the difference between outbound and inbound references - Describe attribute inheritance - Enable Include Children

Sections

How does Assets handle asset relationships?
How can you view these dependencies?
How can you connect object types?
Attribute inheritance

10 minutes

Find your assets with AQL

By the end of this lesson, you'll be able to: - Find objects using different search methods - Write basic AQL queries - Describe the purpose of AQL dot notation - Describe the purpose of aqlFunction()

Sections

How do you search for assets?
Bulk update assets from your search
Assets Query Language (AQL) basics
AQL dot notation
Assets custom fields in Jira

15 minutes

Create Assets object custom fields

By the end of this lesson, you’ll be able to: - Explain the benefits of Assets object custom fields - Create and configure Assets objects custom fields - Filter objects to display values in Assets object custom fields

Sections

What are custom fields?
Create Assets object custom fields

Keep track of your organization's assets

Comprehensive asset management

Explore Assets in Jira Service Management

Sections

Navigate Assets in Jira Service Management

Sections

Create Assets object types and attributes

Sections

Create relationships between object types in Assets

Sections

Find your assets with AQL

Sections

Create Assets object custom fields

Sections

Community

Forums

Learning

Events