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6 Lessons in this course
By the end of this lesson, you’ll be able to: - Differentiate work types, request types, fields, and screens - Describe the purpose of work types, request types, fields, and screens - Describe the relationship between request and work types
By the end of this lesson, you’ll be able to: - Describe the different types of schemes - List the benefits of sharing schemes among company-managed projects
By the end of this lesson, you'll be able to: - Configure the layout for work items - Customize the fields on the request form or work item view for a request type - Describe how schemes impact layout in company-managed projects
By the end of this lesson, you'll be able to: - Define work types, request types, and fields - Add work types and request types to a team-managed project - Create custom fields in team-managed projects - Describe the different sections fields can appear in - Configure the layout for work types and request types
By the end of this lesson, you'll be able to: - Use AI to suggest request types and fields for your service project - Triage work items using AI
By the end of this lesson, you'll be able to: - Display important fields on cards - Differentiate the layout for work items and the card layout