Get up and running with Jira Service Management fast. This training series enables you to get started quickly with the new ITSM project template. You’ll learn basic tasks to set up an ITSM project, better understand how Opsgenie features power modern incident management, and see how to set up for change management, so you can work more closely with your DevOps teams.
This course is right for you if you’re a Jira Administrator, team manager, project manager, service desk manager, or service project manager.
- Jira Service Management Cloud ITSM projects
- Incident management in a Jira Service Management Cloud ITSM project
- Change management in a Jira Service Management Cloud ITSM project