Jira Service Project Administrators manage, customize, and configure Jira Service Management from within the Jira user interface.
Jira Service Project Administrator
Outline
These courses are ideal in your first six months to a year of administering Jira service project and are intended to be taken in the following order:
Go further into Jira Service Management with topics covered in these courses:
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Atlassian Incident Management Essentials: Course Description
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Atlassian Service Request Management Essentials: Course Description
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Insight Essentials: Course Description
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SLAs in Jira Service Management: Skillbuilder course description
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Customizing Jira Workflows: Skillbuilder Course Description
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Jira and Confluence Together: Course Description
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Jira Automation: Course Description
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Configuring and Troubleshooting Permissions in Jira: Skillbuilder course description
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JQL in Jira Service Management: Skillbuilder course description
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Managing the User Lifecycle in Jira: Skillbuilder course description
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Issue Security in Jira: Skillbuilder Course Description
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Jira Automation for Admins: Skillbuilder course description
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Jira Governance & Housekeeping: Skillbuilder course description
Certification is recommended for service project administrators with one year of experience.