Create, organize, and collaborate

Become familiar with issue types and common issue fields. Then, learn how to create a new issue, edit an issue’s details, and collaborate on issues with team members.


After this course, you’ll be able to:

  • Define common issue fields.
  • Understand different issue types in the hierarchy and their purpose.
  • Find newly created issues.
  • Clone existing issues.
  • Assign an issue.
  • Link issues to other issues and additional content.
  • Move or delete an issue.
  • Add comments to issues and mention team members.
  • Share issues with team members.
  • Watch issues to stay up to date.


Managing your work in Jira Software is part of Get started with Jira Software and Prepare for the Jira Software Essentials certification.