New to Jira Service Management? You're in the right place.

These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.

Learn key concepts like issues, queues, and service projects. Discover how to manage and organize your work in Jira Service Management.


  • New agents
  • Agents looking to grow their skills
  • Experienced agents looking to validate their skills
  • Teams using Jira Service Management