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Recorded Atlassian University Live Webinar

In this webinar, you will learn all about Service Level Agreements (SLAs) in Jira Service Management, including:

  • the why and how of creating and configuring SLAs
  • monitoring and reporting to improve team efficiency and customer satisfaction
  • use cases and caveats

This webinar was intended for agents, managers, and administrators of service projects in Jira Service Management Cloud.


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