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How to Shape Effective Teams

Bring shared understanding to your team

Take this free course to define your team’s purpose, clarify roles and responsibilities, and create healthier communication and relationships — even with a remote team.

  • Team shaping tools and practices

  • Strategies to boost team alignment and communication

  • How to use the free Atlassian Playbook to improve shared understanding

With 65% of teams either hybrid or fully remote*, there are a lot more challenges to how we work together.

That can cause miscommunications or misunderstandings about your team's purpose or roles & responsibilities.

You might have tried to define purpose, roles and responsibilities yourself. Or tried to define them together with your team, but didn’t have a clear outline and direction.

But by adding structure and templates to help facilitate discussions, work relationships can become healthier, communication becomes efficient and effective, and everyone will be on the same page.

That's where team shaping can help improve your team's shared understanding and clarify how your team sees itself within the world.

Pulling from Atlassian's Team Playbook — a free set of practices that fuel Atlassian’s teamwork culture — this course uses four plays that make sure everyone on your team knows what they should be working on and why.

This course was designed by Atlassian’s top work futurists. They’ll share their experiences and favorite practices for helping your teams align and collaborate on work.

Earn a resume-worthy badge by passing the 10-question assessment at the end.

*2022 Atlassian State of Teams data

Meet your instructors

Mark Cruth is Atlassian’s resident Modern Work expert and evangelist. Focused on practice over theory, Mark spends his days coaching both Atlassian and customer teams on new ways of working.

Sven Peters is Atlassian’s DevOps advocate. Studying trends in software development for the last 15 years, Sven is uncovering the cultural and technical attributes to help development teams work effectively and drive innovation.

Bring shared understanding and purpose to your team

Any team lead or manager, for both remote and on-site teams.

Especially if your team has...

  • Been newly formed

  • Recently experienced turnover or additions

  • Gone through a re-organization

Or it simply feels like the right time for your team to become a little more intentional with how they work together.

1. Welcome to the course (4 minutes)

2. How to run the Team Poster Play (6 minutes)
        Create a shared direction for where your team is going.

3. How to run the Roles and Responsibilities Play (6 minutes)
        Build alignment with your team’s roles and the responsibilities needed.

4. How to run the Network of Teams Play (7 minutes)
        Understand which teams your team relies on to get work done and the health of those relationships.

5. How to run the Working Agreement Play (7 minutes)
        Make it clear exactly how your team wants to work together day-to-day.

Bring shared understanding and purpose to your team

Related credentials

Stay tuned for a badging assessment in the future!

Learning Paths