IT support manager
Begin your IT support manager evolution
Job description
IT support managers handle IT-related requests from across the business that might range from “I need a new laptop” to "We’re having a service outage."
Average salary
average salary of a IT support manager in the U.S.ZipRecruiter
Similar titles
ITSM administrator
Incident manager
Help desk manager
IT service manager
Technical support manager
Similar titles
ITSM administrator
Incident manager
Help desk manager
IT service manager
Technical support manager
Explore free on-demand content and build your skills
Become an effective Jira Service Management project admin
Set up service projects, configure tools, and support your team’s goals.
Learn moreImprove your team’s collaboration
Apply Atlassian's innovative teamwork philosophies and real-life tools to build healthy teams.
Learn more
Grow with your team
Managing Jira service projects
Give your team an introduction and hands-on experience performing the most important configuration tasks in Jira Service Management.
Learn moreAtlassian incident management essentials
Learn how to effectively use Atlassian and third-party tools to manage major incidents from detection to resolution.
Learn moreAtlassian service request management essentials
Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management.
Learn moreAsset management essentials
Get an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and reporting.
Learn moreAdvanced asset management in Jira Service Management
Help your team go beyond Assets basics to put a wealth of context into every Jira ticket – and resolve issues faster.
Learn moreProve your skills by earning a certification
ITSM with Jira Service Management Foundations certification
Show you understand ITSM concepts and the associated Jira Service Management features.
Learn more
Managing Jira Service Projects for Cloud certification
This ACP certification covers the skills needed to configure and administer Jira service projects for your teams and customers.
Learn more
Join a community group
Jira Service Management
Attend an Atlassian event
Upcoming Atlassian community events
Browse the list and register for an Atlassian community event!
Learn moreCommunity-led classes
Sign up for free instructor-led training, powered by the knowledge of the Atlassian Community.
Learn moreAtlassian worldwide events & conferences
Join our upcoming events, conferences, meetups, and more.
Learn more