Technical and virtual lab FAQ
Find answers to some of Atlassian University’s most frequently asked technical and lab questions. Learn how to log in to a lab environment, troubleshoot your connection, and verify our system requirements.
All Activities
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Prepare for the Jira Software Essentials certification exam (live training)
Get exam-ready Prepare to take the Atlassian Certified Associate — Jira Software Essentials certification exam by reviewing each exam topic with a live instructor. Earning the Jira Software Essentials certification proves you can manage your work in Jira software and...
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Plans in Jira (public class)
With a live instructor, learn how to maintain a single source of truth for your team’s ongoing work.
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Troubleshooting virtual lab access
Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.
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Confluence administration cloud (public class)
Set up Confluence for your organization and learn how to keep it running smoothly with a live instructor.
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Atlassian University at Team Tour: Government
Join Atlassian University at Team Tour: Government—a free, virtual event for government departments, vendors, and agencies. There are several government-tailored training sessions with Atlassian Training Partners over the three-day event. Upgrade your skills with these sessions: Intelligent work management for everyone Using Confluence for Knowledge Management...
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Advanced asset management in Jira Service Management (public class)
A live instructor will teach you how to unlock the full power of Jira Service Management using Assets.
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Bitbucket Pipelines configuration for Atlassian Partners
Enable Bitbucket Pipelines for a Git repository and create and execute a continuous delivery pipeline. You’ll learn how to integrate testing and unlock the power of Bitbucket Pipelines by connecting it to third-party tools.
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Managing Jira projects (public class)
Prepare to configure and manage company-managed projects projects in Jira and partner with Jira administrators with a live instructor.
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Realizing the power of Jira reporting and dashboards Live Team Training
An expert instructor will teach your team how to use Jira reports and dashboards to view and assess progress and identify bottlenecks ahead of time.
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Managing Confluence spaces Live Team Training
An expert instructor will teach your team how to use Confluence by designing spaces — collections of related pages — that fit your team’s unique needs and goals.
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Managing Jira service projects Live Team Training
An expert instructor will teach your team how to set up and manage a service desk.
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Training Credits: General information
The most convenient way to purchase and manage official Atlassian training for your team. Training Credits are an enterprise-friendly solution to pay for courses and exam fees from Atlassian University.
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Jira and Confluence together Live Team Training
An expert instructor will teach your team how to pair Jira and Confluence to create a single source of project knowledge, improve your team’s project understanding, and maintain a detailed project history.
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Configure Atlassian tools for effective service management for Atlassian Partners
Become effective at service project management.
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Atlassian service request management essentials Live Team Training
An expert instructor will teach your team how to set up and configure Jira Service Management for the ITSM practice of service request management.
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Jira administration part 1 cloud (public class)
A live instructor will help you begin your journey as a Jira cloud administrator with a strong foundation.
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Atlassian Incident Management Essentials (public class)
An expert instructor will teach your team how to practice incident management from detection to resolution with Atlassian-recommended tools, including Jira Service Management.
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Jira Administration Part 1 Data Center
Configure Jira, manage users, apply global permissions, create new projects, update workflows, and control access to your products. Through real-world business scenarios, you’ll learn best practices to ensure your success as a Jira administrator.
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Managing Jira service projects Data Center
Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.
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How we deliver training
Learn about our On Demand and Team (Virtual and Onsite) Training, Public Classes, and our Training for Jira marketplace app. Whether it’s in a classroom, over a videoconference, or inside Atlassian software, each training method offers a unique way to...
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Prepare for the Jira Administration for Cloud certification exam (Live Training - 3 Day Course)
Get exam-ready Prepare to take the Atlassian Certified Professional — Jira Administration for Cloud certification exam by reviewing each exam topic with an expert instructor. Earning the Jira Administration for Cloud certification proves you have the expertise to configure and...
