Atlassian service request management essentials Live Team Training
An expert instructor will teach your team how to set up and configure Jira Service Management for the ITSM practice of service request management.
Content by Product
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Jira administration part 1 cloud (public class)
A live instructor will help you begin your journey as a Jira cloud administrator with a strong foundation.
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Atlassian Incident Management Essentials (public class)
An expert instructor will teach your team how to practice incident management from detection to resolution with Atlassian-recommended tools, including Jira Service Management.
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Jira Administration Part 1 Data Center
Configure Jira, manage users, apply global permissions, create new projects, update workflows, and control access to your products. Through real-world business scenarios, you’ll learn best practices to ensure your success as a Jira administrator.
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Managing Jira service projects Data Center
Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.
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Jira administration part 2 Live Team Training
An expert instructor will teach your team the most advanced Jira administration tasks using a business case study.
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Confluence administration Cloud Live Team Training
An expert instructor will teach your team how to manage Confluence for your organization and keep it running smoothly.
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Jira Administration Part 2 Data Center
Explore the most advanced administration tasks and configure issue types, fields, screens, workflows, sprints, boards, and schemes to meet your business requirements. This course is structured around a business case study and will provide you with applicable, real-world skills you...
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Getting more from Jira workflows
Learn advanced workflow features and commonly used workflow configurations such as statuses and transitions. Then, improve your team’s processes by creating custom workflows.
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Managing Confluence Spaces (public class)
An expert instructor will teach your team how to use Confluence by designing spaces — collections of related pages — that fit your team’s unique needs and goals.
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Confluence Essentials Data Center
Learn Confluence Data Center basics and advance collaboration, productivity, and knowledge management. Organize pages so they’re easy to find later and use macros to make beautiful, functional content.
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Managing Jira projects Data Center Live Team Training
An expert instructor will teach your team to manage Jira projects with confidence.
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Atlassian Cloud organization administration Live Team Training
An expert instructor will teach your team how to manage the Atlassian accounts of your employees and the product access and licenses your company uses.
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Managing Jira projects Cloud Live Team Training
An expert instructor will teach your team to manage Jira projects with confidence.
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How to shape effective teams
Bring shared understanding to your team! Take this free 30-minute course from Atlassian University to define your team’s purpose, clarify roles and responsibilities, and create healthier communication and relationships — even with a remote team.
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Jira administration part 1 Cloud Live Team Training
An expert instructor will teach your team foundational Jira administration skills.
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Jira administration part 1 Data Center Live Team Training
An expert instructor will teach your team foundational Jira administration skills.
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Advanced Asset management in Jira Service Management Live Team Training
An expert instructor will teach your team how to unlock the full power of Jira Service Management using Assets.
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Asset management essentials in Jira Service Management Live Team Training
An expert instructor will teach your team how to effectively manage your organization’s enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities.
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