Streamline software projects with Jira automation and integrations
Automate manual tasks without coding using Jira automation and integrate Jira with a repository, work tools, and apps.
Jira Software
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Track and improve metrics for your software project
Identify obstacles, measure progress and performance, and keep an eye on everything happening in Jira.
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Configure agile boards for Jira projects
The following short, self-paced courses will teach you how to create and configure agile Jira boards for company-managed projects so you can plan, prioritize, and estimate upcoming work.
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Estimate and track work on a Jira board
Learn to use work estimation metrics and time tracking features to plan and allocate resources wisely.
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Customize the look and feel of a Jira board
Learn to use color coding to help your team quickly differentiate between work items on your Jira board, and organize the layout so key details pop.
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Configure Jira boards to match your workflow
Learn to configure your Jira board to best suit your team’s workflow.
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Configure Atlassian tools for effective service management for Atlassian Partners
Become effective at service project management.
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Configure Jira board settings and filters
Create a board in Jira. Then, choose the project content you’d like displayed on your Jira board and learn to enable or customize the features your team needs.
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Manage request types and fields in service projects
Explore ways to organize, track, and view requests in company-managed and team-managed service projects.
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Track customer requests with the portal and notifications
Customize your help center and portals, explore how customers can communicate with your service team, and make choices about how to receive customer requests. You’ll also learn how to configure internal and external notifications and use forms to collect customer...
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Help customers self-serve with a Confluence knowledge base
Share helpful articles and let customers self-serve with a Confluence knowledge base.
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Streamline service projects with Jira automation and integrations
Build rules to automate simple tasks in Jira — no coding required.
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Track and improve service metrics within and across teams
Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.
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Administer Atlassian organizations
The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
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Exploring and creating organizations
Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization.
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Exploring the different roles in an organization
Choose the right people to fill each role within an organization, including the org admin, site admin, user access admin, product admins, and understand user roles across Atlassian products.
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Explore your organization’s goals across Atlassian products
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
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Managing the products needed in your organization
Choose the Atlassian Cloud plan that suits your business needs, make the most of your site, manage subscriptions, and manage product URLs.
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Administering managed accounts
Effectively manage and maintain your company’s accounts and gain an extra level of security and access control. Org admins can claim unmanaged accounts and deactivate managed accounts to prevent access to organizations and their products.
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Maintaining users and their access in an organization
Grant users access to products and sites, manage user access in an organization, and ensure Atlassian user accounts stay up-to-date.
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Exploring advanced features
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
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Using Atlassian Guard to enforce security
Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.
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Set and track effective company goals across Atlassian products
Create goals to represent the expected outcomes of your organization’s quarterly or yearly planning and share them across Atlassian products. Then, learn how goals can help your entire organization align to a shared mission.
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Improve user experience across Jira with global settings
The following short, self-paced courses will guide you as you become a Jira administrator.
