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Jira Service Management

Content by Product
29 results returned
  • Asset Management Essentials in Jira Service Management

    Discover how you can effectively manage your enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities. Then, learn how to work with object schemas, run searches, and generate reports.

    • Path
    • Duration 4h
    • Intermediate
    • Credential
  • Managing Jira Service Projects

    Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.

    • Path
    • Duration 2.2h
    • Intermediate
    • Credential
  • Advanced Asset Management in Jira Service Management

    Unlock the full power of Jira Service Management using Assets. You’ll learn how to track company assets more easily and enhance service requests, incident reports, and other Jira Service Management tickets.

    • Path
    • Duration 3h
    • Advanced
    • Credential
  • Atlassian Service Request Management Essentials

    Create a self-service knowledge base, automate common tasks, and understand how best practices can improve your service request management process. Then, learn about Assets for asset management and Confluence for knowledge management.

    • Path
    • Duration 2h
    • Intermediate
    • Credential