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Certifications

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23 results returned
  • ITSM Basics in Jira Service Management

    Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.

    • Path
    • Duration 35m
    • Intermediate
  • Jira Software Essentials Certification Prep

    All the training you’ll need to earn your Jira Software Essentials certification. Complete this sequence of courses to prepare to earn your Jira Software Essentials credential – or mix and match the courses you need to brush up on skills.

    • Path
    • Duration 3h
    • Beginner
  • Configuring Jira Service Management for ITSM Projects

    Take some time to understand the admin and configuration options within Jira Service Management before implementing the service desk. Admins can edit, modify, and customize the default options to fit the needs of their team.

    • Path
    • Duration 40m
    • Intermediate
  • Get certified with Atlassian

    Grow your career with these professional and associate credentials that showcase your expertise and product knowledge. An Atlassian certification highlights your knowledge and skills in Atlassian roles, products, and solutions. Earn Atlassian’s global recognition and advance your career.

    • How to get certified

      Step-by-step instructions on how to get certified in Jira, Jira Service Management, Confluence, and more Atlassian products. Grow your career with these professional credentials that showcase your expertise and product knowledge.

      • Retiring Credentials & Certifications

        Changes in Atlassian’s products occasionally necessitate the retirement of Atlassian credentials. When this happens, we create pathways to upgrade these credentials with as much lead time as possible.

        • Jira Software Board Configuration Certification Prep

          All the training you’ll need to earn your Jira Software Board Configuration certification. Complete this sequence of free courses to prepare to earn your Jira Software Board Configuration credential – or mix and match the courses you need to brush...

          • Path
          • Duration 2.7h
          • Intermediate
        • Maintain your certification

          Atlassian Certifications are valid for 2 years. Learn how to maintain your Certification and extend the value of your credential with the continued training and Pro Skills Badges available to you from Atlassian University.

          • ITSM with Jira Service Management Foundations Certification Prep

            All the training you’ll need to earn your ITSM with Jira Service Management Foundations certification. Complete this sequence of free courses to prepare to earn your ITSM with Jira Service Management Foundations certification credential – or mix and match the...

            • Path
            • Duration 1.8h
            • Intermediate
          • Share your Atlassian credentials

            Learn how to share your Atlassian credential on social media, your resume or CV, and your email signature. With digital badges, you’ll be able to link to a verification page so that colleagues and hiring managers can validate your credential.

            • Getting Started with IT Service Management

              An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.

              • Path
              • Duration 30m
              • Intermediate
            • Managing Jira Projects for Cloud Certification

              Get certified in Managing Jira Projects for Cloud. This certification showcases Project Admins who are experts at configuring and optimizing Jira Software’s Scrum and Kanban projects for their teams.

              • Atlassian Cloud Organization Admin Certification

                Get certified as an Atlassian Cloud Organization Admin. This certification from Atlassian University covers the skills needed to configure and manage Atlassian Cloud sites and products to support their organizations. You’ll receive both a voucher to take your exam and...

                • Duration 8h
                • Advanced
              • ACP-120 Jira Administration for Cloud Exam Success

                The free study companion to help you earn your ACP-120 certification. This self-paced certification prep course will give you the foundation of knowledge to pass the ACP-120 exam and earn your ACP-120 Jira Administration for Cloud certification.

                • Advanced
              • ACP-100 Jira Administration for Data Center 

                Get certified as a Jira Administrator for Data Center and Server. ACP Certification in Jira Administration for Data Center and Server covers the skills needed to configure and manage Jira to support any development or business team.

                • Certification Success Panel

                  In this webinar, you'll learn from professionals who have studied for—and passed—an Atlassian Certification. Hear from Joanna Thurmann, Jimmy Seddon, and Hana Kučerová about how they did it and what it’s done for their career. This webinar is intended for all Jira Cloud, Data Center,...

                  • Duration 39m
                  • Beginner