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In this free Skillbuilder course, you'll learn about JQL operators, functions, and keywords. You'll apply complex JQL queries specifically to Jira Service Management including SLA status and time. You will also explore typical use cases and troubleshooting scenarios. You can...
In this free Skillbuilder course, you'll learn to create, configure, and use both out-of-box and custom SLAs for specific use cases. We'll dive deep into the SLA lifecycle and related JQL functions, and learn to monitor, report, and tune SLAs...
This free Skillbuilder course covers configuration techniques, best practices, and common pitfalls for every type of workflow transition, along with advanced examples, troubleshooting, and testing advice. It also covers Jira Service Management approvals and automation. You can earn an Atlassian...
This course is for experienced Jira Cloud Administrators. The lectures provide in-depth review of every exam topic and subtopic, from the people who wrote the exam. The course includes many examples, and discussion of best practices. It will help you clearly...
Optimizing your workflows is key to getting the most out of Jira. This hands-on course helps you learn best practices and solutions through real-world business scenarios. Discover advanced workflow features like conditions, validators, post functions, triggers, and status and transition...
Deepen your Jira knowledge and start navigating like a pro. This self-paced course explores the basic features of the Jira interface. You’ll learn the fundamentals of creating, updating, and organizing issues. As you develop your skills in Jira, you’ll discover new...
Learn how to get the most out of Jira in this on-demand course. Discover expert tips and strategies to optimize your Jira experience. Advance your skills and become the Jira champion on your team.
Get up and running in Confluence. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like spaces and pages. Then you'll learn how to create content and find the resources you...
Get up and running in Jira. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like issues, projects, and boards. Plus, you'll learn how to start organizing and managing your work...
This hands-on training in Advanced Roadmaps for Jira teaches roadmapping for the enterprise. Learn to create reliable plans for your teams' work, how to experiment with “what-if” scenarios, and gain confidence with your skills to forecast across multiple projects.
Sharpen your skills at configuring and troubleshooting permissions in Jira Cloud. This free Skillbuilder course covers application access, global and project permissions, groups and roles, and other related configuration elements. Learn to translate real-world business requirements into key Jira concepts...
Earn an Atlassian Pro Skills Badge in Confluence Space Administration. This credential covers the skills needed to configure and manage Confluence spaces to support any development or business team working in Confluence for Cloud or Data Center.
Permissions are a vital part of Jira administration and something anyone who is involved in administrating a Jira site must understand. In this webinar, we provide an overview of the new Managing Permissions in Jira Cloud Skillbuilder—a course with an in-depth...
This hands-on training course helps teams learn the basics of integrating Jira and Confluence. Create Jira issues directly from Confluence. Link Jira issues to Confluence pages. Build reports across both platforms. Bring knowledge management and work management together to...
In this webinar, we cover a portion of our hands-on Planning with Advanced Roadmaps course. Learn how to create plans in Advanced Roadmaps and see how you can preview changes without affecting our underlying Jira data. You’ll also see how you can set dependencies and report on...
Deployments can introduce changes to services that cause major incidents. In this webinar, we'll explore how to use Jira Service Management Cloud to resolve them faster and with less downtime. Atlassian University offers this free webinar series to strengthen your...
In this course, you'll learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. Jira project managers, scrum masters, Product owners, and Jira software users will learn best practices...
Fine-tune your team’s work in Jira with either kanban and scrum boards. Learn how to pick the right board type for your team, and then customize it to fit your specific requirements. This course is designed for Jira project administrators,...
Save time with Jira automation. Dive deep into configuring complex automation rules, understand the caveats of rule scope and permissions, and become familiar with global administration to view rule usage and performance.
Designed for new agents, this self-paced course is all about the basics. You’ll learn key concepts like issues, queues, and service projects. Plus, you'll understand how to track your tickets and communicate with customers.
In this webinar, you'll learn about the two types of agile boards in Jira Software, so you can determine the right board type for your team and then customize it to fit your specific requirements. Together we will dive deep...
Learn what’s new and improved in Confluence Cloud in just 30 minutes. Watch the videos, build your confidence, and get back to your projects ASAP. Complete this course and earn an official Atlassian University badge you can share with your...
