Get the most out of Jira Service Management
See how to solve customer problems efficiently and deliver outstanding service experiences.
See how to solve customer problems efficiently and deliver outstanding service experiences.
Review exam details, try sample questions, and take on sandbox challenges to get ready for the certification.
Become familiar with service project roles, learn how to navigate your queues, and share information to help customers solve problems on their own.
Start with the basic Jira terms and interface, then discover how to effectively manage your work.
Customize Jira dashboards, select personal settings, and configure your notification preferences. You’ll also learn how to navigate Jira quickly using shortcuts and the command palette.
Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.
Prioritize important work items, plan your week, and keep track of your team’s work with Jira.
Create and find all your work in one central hub, get the most out of Confluence, and learn how Atlassian Intelligence can help you work more efficiently.
The following short, self-paced courses will help you customize Jira software projects according to your team’s needs.
Keep your Confluence space organized, find everything you need, and personalize settings and notifications.
The following short, self-paced courses will help you administer Jira software projects to best support your team.
Enhance Confluence pages, save time with Atlassian Intelligence, and collaborate with your team.
Become familiar with the common responsibilities of company-managed and team-managed project admins.
Control what users see and do in Jira products.
Easily create and store all your work in one central hub, no matter your team’s size or function. With Confluence, every team can become more transparent, efficient, and collaborative.
Design software projects according to your team’s needs.
Learn how to categorize kinds of work with issue types and track data on issues with fields.
Automate manual tasks without coding using Jira automation and integrate Jira with a repository, work tools, and apps.
Represent the path your team’s issues will take with workflows.
Identify obstacles, measure progress and performance, and keep an eye on everything happening in Jira.
The following short, self-paced courses will teach you how to use Loom videos to communicate easily and effectively.
Create videos of your screen, voice, and face with Loom and share them instantly with a link.
Improve the appearance of your recordings, hide sensitive information, and create engaging videos.
Configure Loom permissions, distribute videos, and customize settings and notifications.