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  • Get started with Jira

    Get up and running in Jira. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like issues, projects, and boards. Plus, you'll learn how to start organizing and managing your work...

    • Path
    • Duration 30m
    • Rating 5.0
    • Beginner
  • Atlassian Incident Management Essentials: Course Description

    Learn the concepts, stages, and best practices of an incident management workflow with a focus on the setting up, and using, Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to...

    • Duration 4h
    • Intermediate
  • Planning with Advanced Roadmaps: Course Description

    This hands-on training in Advanced Roadmaps for Jira teaches roadmapping for the enterprise. Learn to create reliable plans for your teams' work, how to experiment with “what-if” scenarios, and gain confidence with your skills to forecast across multiple projects.

    • Duration 8h
    • Intermediate
  • Confluence Fundamentals

    Built for new Confluence users, this collection of self-paced courses will help you get up and running in Confluence in just 90 minutes. Complete all three courses and pass a 30-question assessment to earn your Confluence Fundamentals badge.

    • Path
    • Duration 1.5h
    • Rating 4.7
    • Beginner
  • Managing Permissions in Jira Cloud: Skillbuilder Course Description

    Sharpen your skills at configuring and troubleshooting permissions in Jira Cloud. This free Skillbuilder course covers application access, global and project permissions, groups and roles, and other related configuration elements. Learn to translate real-world business requirements into key Jira concepts...

    • Duration 1.1h
    • Rating 4.5
    • Advanced
  • APB-220 Confluence Space Administration Pro Skills Badge

    Earn an Atlassian Pro Skills Badge in Confluence Space Administration. This credential covers the skills needed to configure and manage Confluence spaces to support any development or business team working in Confluence for Cloud or Data Center.

    • Managing Permissions in Jira for Cloud

      Permissions are a vital part of Jira administration and something anyone who is involved in administrating a Jira site must understand. In this webinar, we provide an overview of the new Managing Permissions in Jira Cloud Skillbuilder—a course with an in-depth...

      • Duration 46m
      • Rating 5.0
      • Intermediate
    • Jira and Confluence Together for Teams: Course Description

      This hands-on training course helps teams learn the basics of integrating Jira and Confluence. Create Jira issues directly from Confluence. Link Jira issues to Confluence pages. Build reports across both platforms. Bring knowledge management and work management together to...

      • Duration 6h
      • Rating 5.0
      • Intermediate
    • Creating Plans and Dependencies in Advanced Roadmaps

      In this webinar, we cover a portion of our hands-on Planning with Advanced Roadmaps course. Learn how to create plans in Advanced Roadmaps and see how you can preview changes without affecting our underlying Jira data. You’ll also see how you can set dependencies and report on...

      • Duration 52m
      • Rating 5.0
      • Intermediate
    • Jira Service Management Fundamentals

      Designed for new agents, this self-paced learning path gets you up and running in Jira Service Management. Learn key concepts like issues, queues, and service projects. And, discover how to manage and organize your work in Jira Service Management.

      • Path
      • Duration 1.5h
      • Rating 5.0
      • Beginner
      • Award
    • Atlassian Service Request Management Essentials: Course Description

      Get hands-on experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to improve your customer service, streamline your request process, and overall reduce service requests.

      • Duration 4h
      • Rating 5.0
      • Intermediate
    • Realizing the Power of Jira Reporting and Dashboards: Course Description

      In this course, you'll learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. Jira project managers, scrum masters, Product owners, and Jira software users will learn best practices...

      • Duration 7h
      • Intermediate
    • Insight Essentials: Course Description

      This hands-on course serves as an introduction to core Insight functionality. Learn how to use Insight to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities.

      • Duration 5h
      • Rating 5.0
      • Intermediate
    • Managing Agile Boards and Reports: Skillbuilder Course Description

      Fine-tune your team’s work in Jira with either kanban and scrum boards. Learn how to pick the right board type for your team, and then customize it to fit your specific requirements. This course is designed for Jira project administrators,...

      • Duration 1.8h
      • Rating 4.5
      • Advanced
    • Jira Automation for Admins: Skillbuilder Course Description

      Save time with Jira automation. Dive deep into configuring complex automation rules, understand the caveats of rule scope and permissions, and become familiar with global administration to view rule usage and performance.

      • Duration 1.0h
      • Advanced
    • Get Started with Jira Service Management

      Designed for new agents, this self-paced course is all about the basics. You’ll learn key concepts like issues, queues, and service projects. Plus, you'll understand how to track your tickets and communicate with customers.

      • Path
      • Duration 30m
      • Rating 5.0
      • Beginner
    • Managing Boards in Jira

      In this webinar, you'll learn about the two types of agile boards in Jira Software, so you can determine the right board type for your team and then customize it to fit your specific requirements. Together we will dive deep...

      • Duration 52m
      • Rating 5.0
      • Beginner