The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
Grant users access to products and sites, manage user access in an organization, and ensure Atlassian user accounts stay up-to-date.
Effectively manage and maintain your company’s accounts and gain an extra level of security and access control. Org admins can claim unmanaged accounts and deactivate managed accounts to prevent access to organizations and their products.
Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
Create goals to represent the expected outcomes of your organization’s quarterly or yearly planning and share them across Atlassian products. Then, learn how goals can help your entire organization align to a shared mission.
The following short, self-paced courses will guide you as you become a Jira administrator.
Manage products and users in a centralized place and make sure Jira meets the needs of your users and the business.
Control user access to content and user actions at the organization, product, project, and issue levels with permissions. You’ll also learn the difference between global permissions and project permissions and how to configure global permissions.
Choose from more than three thousand tools as well as powerful Atlassian built-in integrations to improve productivity and efficiency within Jira. You’ll discover how to integrate Jira with a repository and how to link your repository to a project.
Build and configure Jira issues, learn to create schemes and workflows, start using automation, and keep everything secure.
Build and configure Jira issues that suit your organization’s needs and easily create future issues with schemes — reusable collections of configurations.
Align the path your team’s issues take with your team’s goals and work processes within your organization. Then, create basic and complex workflows, configure workflows for company-managed projects, and follow workflow best practices.
Grant project permissions for company-managed projects using permission schemes and avoid configuring permissions individually for every project. Then, use issue security schemes to define who can view an issue.
Build rules that automate manual tasks in Jira Automation without coding. You’ll also learn how to configure and manage automation globally for a Jira site.
Invite others to view or edit your boards, share a your workspace with others, and watch important boards, lists, and cards.
Add details to Trello cards, select a template to match your workflow, and and learn how to save time with Trello.
Understand concepts like cards, lists, and boards, then learn best practices to collaborate with your team.
Explore how to track what you want to accomplish in Trello, become familiar with basic terms, and learn how to create a Trello board.
Customize Jira dashboards, select personal settings, and configure your notification preferences. You’ll also learn how to navigate Jira quickly using shortcuts and the command palette.
Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira.
An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.
