Keep track of your organization’s assets
Manage your organization’s assets — any items, resources, or components your organization uses, owns, or manages — with Assets, Jira Service Management’s native asset and configuration management tool.
Cloud
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Set up Jira service projects to enable your team
Manage service projects in Jira Service Management.
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Manage project roles and permissions in Jira Service Management
Use permissions to add a layer of security and control to your service projects. Then, learn how to manage project roles, configure customer permissions, and control how users interact with your project.
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Create service projects
Make sure Jira Service Management meets the needs of your users, map your organization's business requirements to Jira, choose the right project template, and configure requests and SLAs.
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Explore service project administration
Learn how to create and manage service projects, roles, and permissions.
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Exploring and creating organizations
Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization.
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Exploring the different roles in an organization
Choose the right people to fill each role within an organization, including the org admin, site admin, user access admin, product admins, and understand user roles across Atlassian products.
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Managing the products needed in your organization
Choose the Atlassian Cloud plan that suits your business needs, make the most of your site, manage subscriptions, and manage product URLs.
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Administer Atlassian organizations
The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
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Maintaining users and their access in an organization
Grant users access to products and sites, manage user access in an organization, and ensure Atlassian user accounts stay up-to-date.
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Administering managed accounts
Effectively manage and maintain your company’s accounts and gain an extra level of security and access control. Org admins can claim unmanaged accounts and deactivate managed accounts to prevent access to organizations and their products.
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Using Atlassian Guard to enforce security
Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.
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Exploring advanced features
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
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Explore your organization’s goals across Atlassian products
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
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Set and track effective company goals across Atlassian products
Create goals to represent the expected outcomes of your organization’s quarterly or yearly planning and share them across Atlassian products. Then, learn how goals can help your entire organization align to a shared mission.
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Improve user experience across Jira with global settings
The following short, self-paced courses will guide you as you become a Jira administrator.
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Explore Jira administration
Manage products and users in a centralized place and make sure Jira meets the needs of your users and the business.
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Control functionality across Jira with global permissions
Control user access to content and user actions at the organization, product, project, and issue levels with permissions. You’ll also learn the difference between global permissions and project permissions and how to configure global permissions.
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Configure apps and integrations as a Jira admin
Choose from more than three thousand tools as well as powerful Atlassian built-in integrations to improve productivity and efficiency within Jira. You’ll discover how to integrate Jira with a repository and how to link your repository to a project.
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Streamline projects across Jira with shared configurations
Build and configure Jira issues, learn to create schemes and workflows, start using automation, and keep everything secure.
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Configure issues and fields across Jira projects using schemes
Build and configure Jira issues that suit your organization’s needs and easily create future issues with schemes — reusable collections of configurations.
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Create workflows across Jira projects using schemes
Align the path your team’s issues take with your team’s goals and work processes within your organization. Then, create basic and complex workflows, configure workflows for company-managed projects, and follow workflow best practices.
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Enhance Jira project security using schemes
Grant project permissions for company-managed projects using permission schemes and avoid configuring permissions individually for every project. Then, use issue security schemes to define who can view an issue.
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Reduce administrative work with Jira automation
Build rules that automate manual tasks in Jira Automation without coding. You’ll also learn how to configure and manage automation globally for a Jira site.
