Take some time to understand the admin and configuration options within Jira Service Management before implementing the service desk. Admins can edit, modify, and customize the default options to fit the needs of their team.
Create, configure, and maintain team-managed and company-managed Jira projects to streamline development work.
Learn how to make informed decisions about current and future projects and deadlines to maximize your team’s productivity and keep morale high. Then, configure and fine-tune reporting and tracking gadgets and dashboards to suit your team’s unique needs.
Learn how to discover thousands of built-in integrations and apps aimed at productivity and efficiency and choose the best ones for your team. Then, create and edit your organization’s services and manage the relationships between them.
Learn how to configure the board layout, issue fields, and notification settings in your team-managed Jira projects to match your team’s workflow and optimize capacity.
Learn how to configure Jira automation to manage mundane tasks, boost developer productivity, and automate bug creation from incidents.
Learn how to configure the issue layout in your company-managed Jira project to ensure your team can easily fill out the fields you need to track.
Learn how to choose the Jira project type and template that will best support your team and company needs. Then, successfully maintain your project with our best practices.
Efficiently use Jira Software features and functions to keep your focus on development work.
Familiarize yourself with Jira Software settings and notifications and personalize them according to your preferences. Then, take your productivity to the next level with efficient keyboard operations and Jira issue best practices.
This intermediate course from Atlassian University will have a live virtual instructor teach your team how to manage user access for your organization and its products – along with creating and managing groups. After taking this course, they’ll also be...
Discover how to incorporate Jira Work Management into your daily routine to become more productive, organized, and collaborative.
Become familiar with the best ways to get around in Jira Work Management and learn to create, update, and view issues.
Become familiar with key Jira Work Management terms and start using features to collaborate with your team, track your work items, and deliver on time.
Have your team manage your Jira projects with confidence with this live instructor-led course from Atlassian University. Your team will learn all the tasks and best practices used in the creation, configuration, and maintenance of projects in Jira. This course...
Bring shared understanding to your team! Take this free 30-minute course from Atlassian University to define your team’s purpose, clarify roles and responsibilities, and create healthier communication and relationships — even with a remote team.
This instructor-led training course helps teams learn the basics of integrating Jira and Confluence. Create Jira issues directly from Confluence. Link Jira issues to Confluence pages. Build reports across both platforms. Bring knowledge management and work management together to improve...
Create a Jira Service Management ITSM project using the ITSM project template to get started quickly.
Learn to use the Trello features that make board management easier.
Learn Atlassian's Cloud software: Jira Software, Confluence, Jira Service Management, and more. Whether you are new to Cloud or migrating from Server or Data Center, these lessons will help you get started and manage your Cloud instance.
This learning path is designed for team leaders who want to manage boards, configure workspaces, and set up Trello Enterprise. Trello administrators adjust settings, set permissions, and bring clarity and control to team projects.
Give your team everything they need to begin with Jira and improve your team’s processes with agile principles and methodologies. This live instructor-led, hands-on training course provides a solid foundation for developing an agile mindset while learning the basics of...
This full-day live instructor-led course continues from Jira Administration Part 1 to help your team tackle more advanced administration tasks. Your team will learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study,...
