Get the most out of Jira Service Management
See how to solve customer problems efficiently and deliver outstanding service experiences.
On-Demand
Discover free on-demand courses. Your pace. Your schedule. You can also use the search bar to find a course or product you want to learn about.
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Get started quickly with Jira Service Management
Track and resolve customer requests, keep your team organized, and work efficiently with Jira Service Management.
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Manage customer requests in Jira Service Management
Become familiar with service project roles, learn how to navigate your queues, and share information to help customers solve problems on their own.
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Collaborate effectively with Jira and Confluence together
Pair Jira and Confluence to create a single source of project knowledge, improve your team’s project understanding, and maintain a detailed project history.
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Atlassian Cloud Organization Admin exam success resources
Review exam details, try sample questions, and take on sandbox challenges to get ready for the certification.
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Get the most out of Jira
Start with the basic Jira terms and interface, then discover how to effectively manage your work.
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Personalize how you work in Jira
Customize Jira dashboards, select personal settings, and configure your notification preferences. You’ll also learn how to navigate Jira quickly using shortcuts and the command palette.
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Track your work effectively in Jira
Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.
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Get started quickly with Jira
Prioritize important work items, plan your week, and keep track of your team’s work with Jira.
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Get the most out of Confluence
Create and find all your work in one central hub, get the most out of Confluence, and learn how Atlassian Intelligence can help you work more efficiently.
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Manage your content in Confluence
Keep your Confluence space organized, find everything you need, and personalize settings and notifications.
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Create engaging content in Confluence
Enhance Confluence pages, save time with Atlassian Intelligence, and collaborate with your team.
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Configure software projects to support team efficiency
The following short, self-paced courses will help you customize Jira software projects according to your team’s needs.
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Get started quickly with Confluence
Easily create and store all your work in one central hub, no matter your team’s size or function. With Confluence, every team can become more transparent, efficient, and collaborative.
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Explore software project administration
Become familiar with the common responsibilities of company-managed and team-managed project admins.
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Set up Jira software projects to enable your team
The following short, self-paced courses will help you administer Jira software projects to best support your team.
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Create software projects
Design software projects according to your team’s needs.
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Manage Jira software project roles and permissions
Control what users see and do in Jira products.
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Get the most out of Loom
The following short, self-paced courses will teach you how to use Loom videos to communicate easily and effectively.
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Get started quickly with Loom
Create videos of your screen, voice, and face with Loom and share them instantly with a link.
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Enhance, edit, and view videos in Loom
Improve the appearance of your recordings, hide sensitive information, and create engaging videos.
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Manage your Loom videos and account
Configure Loom permissions, distribute videos, and customize settings and notifications.
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Configure issues and fields in software projects
Learn how to categorize kinds of work with issue types and track data on issues with fields.
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Configure workflows and notifications in Jira projects
Represent the path your team’s issues will take with workflows.
