Jira Fundamentals
Built for new Jira users, this collection of self-paced courses will help you get up and running in Jira in just 90 minutes. Complete all three courses and pass a 30-question assessment to earn your Jira Fundamentals badge.
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Built for new Jira users, this collection of self-paced courses will help you get up and running in Jira in just 90 minutes. Complete all three courses and pass a 30-question assessment to earn your Jira Fundamentals badge.
Built for new Confluence users, this collection of self-paced courses will help you get up and running in Confluence in just 90 minutes. Complete all three courses and pass a 30-question assessment to earn your Confluence Fundamentals badge.
Designed for new agents, this self-paced learning path gets you up and running in Jira Service Management. Learn key concepts like issues, queues, and service projects. And, discover how to manage and organize your work in Jira Service Management.
Get up and running in Jira. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like issues, projects, and boards. Plus, you'll learn how to start organizing and managing your work...
Get up and running in Confluence. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like spaces and pages. Then you'll learn how to create content and find the resources you...
This free Skillbuilder course leverages real-world use cases to teach a step-by-step approach to managing the user lifecycle—designing, configuring, and testing your solution in Jira to meet your buiness requirements. You can earn an Atlassian Pro Skills badge after taking...
Sharpen your skills at configuring and troubleshooting permissions in Jira. This free Skillbuilder course covers application access, global and project permissions, groups and roles, and other related configuration elements. Learn to translate real-world business requirements into key Jira concepts and...
This free Skillbuilder course covers useful techniques to surface relevant documentation and standardize your Confluence content using templates and blueprints. You'll learn how to set up a knowledge-base in Confluence for self-service customer support in Jira Service Management. You can...
In this free Skillbuilder course, you'll learn about JQL operators, functions, and keywords. You'll apply complex JQL queries specifically to Jira Service Management including SLA status and time. You will also explore typical use cases and troubleshooting scenarios. You can...
This free Skillbuilder course covers configuration techniques, best practices, and common pitfalls for every type of workflow transition, along with advanced examples, troubleshooting, and testing advice. It also covers Jira Service Management approvals and automation. You can earn an Atlassian...
Learn how to configure Jira email to optimize your teams' experiences. This Skillbuilder course explains the key components of Jira's outgoing and incoming mail system, describes how to configure and use the features to better administer Jira, and reviews best...
In this free Skillbuilder course, you'll learn to create, configure, and use both out-of-box and custom SLAs for specific use cases. We'll dive deep into the SLA lifecycle and related JQL functions, and learn to monitor, report, and tune SLAs...
This free Skillbuilder course will demostrate how to finely control access at the issue level in Jira. Learn the most common use cases for issue security in Jira, and how to meet business requirements with step-by-step configuration examples. Identify potential...
In this free Skillbuilder course, learn a step-by-step approach to meeting business requirements, and designing, configuring and testing your permissions in Confluence. You'll also learn a general framework for troubleshooting in Confluence and how to apply it effectively to solve...
This free Skillbuilder course provides an overview of the Jira security and privacy features that allow you to protect Jira and your data. Additionally, you will learn how to approach security in general, how to stay informed on security-related news,...
Permissions are a vital part of Jira administration and something anyone who is involved in administrating a Jira site must understand. In this webinar, we provide an overview of the new Managing Permissions in Jira Cloud Skillbuilder—a course with an in-depth...
Get the inside scoop on ways to improve your toolchains and DevOps practices straight from the experts. Walk through detailed reference architectures, demos, and more to understand how Open DevOps can help you ship faster while staying coordinated.
Learn core practices, terminology, and challenges around ITSM, plus how to asses the IT maturity of your organization. This course is designed for anyone, from any team, interested learning more about ITSM and the Atlassian ITSM solution.
In this webinar, we cover a portion of our hands-on Planning with Advanced Roadmaps course. Learn how to create plans in Advanced Roadmaps and see how you can preview changes without affecting our underlying Jira data. You’ll also see how you can set dependencies and report on...
Sharpen your skills at configuring and troubleshooting permissions in Jira Cloud. This free Skillbuilder course covers application access, global and project permissions, groups and roles, and other related configuration elements. Learn to translate real-world business requirements into key Jira concepts...
Fine-tune your team’s work in Jira with either kanban and scrum boards. Learn how to pick the right board type for your team, and then customize it to fit your specific requirements. This course is designed for Jira project administrators,...
Save time with Jira automation. Dive deep into configuring complex automation rules, understand the caveats of rule scope and permissions, and become familiar with global administration to view rule usage and performance.