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  • Jira Fundamentals

    Built for new Jira users, this collection of self-paced courses will help you get up and running in Jira in just 90 minutes. Complete all three courses and pass a 30-question assessment to earn your Jira Fundamentals badge.

    • Path
    • Duration 1.5h
    • Rating 4.8
    • Beginner
  • Confluence Fundamentals

    Built for new Confluence users, this collection of self-paced courses will help you get up and running in Confluence in just 90 minutes. Complete all three courses and pass a 30-question assessment to earn your Confluence Fundamentals badge.

    • Path
    • Duration 1.5h
    • Rating 4.5
    • Beginner
  • Jira Service Management Fundamentals

    Designed for new agents, this self-paced learning path gets you up and running in Jira Service Management. Learn key concepts like issues, queues, and service projects. And, discover how to manage and organize your work in Jira Service Management.

    • Path
    • Duration 1.5h
    • Rating 5.0
    • Beginner
    • Award
  • Get started with Jira

    Get up and running in Jira. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like issues, projects, and boards. Plus, you'll learn how to start organizing and managing your work...

    • Path
    • Duration 30m
    • Rating 5.0
    • Beginner
  • Get started with Confluence

    Get up and running in Confluence. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like spaces and pages. Then you'll learn how to create content and find the resources you...

    • Path
    • Duration 30m
    • Rating 5.0
    • Beginner
  • Managing the User Lifecycle in Jira: Skillbuilder Course Description

    This free Skillbuilder course leverages real-world use cases to teach a step-by-step approach to managing the user lifecycle—designing, configuring, and testing your solution in Jira to meet your buiness requirements. You can earn an Atlassian Pro Skills badge after taking...

    • Duration 1.5h
    • Rating 3.5
    • Advanced
  • Configuring and Troubleshooting Permissions in Jira: Skillbuilder Course Description

    Sharpen your skills at configuring and troubleshooting permissions in Jira. This free Skillbuilder course covers application access, global and project permissions, groups and roles, and other related configuration elements. Learn to translate real-world business requirements into key Jira concepts and...

    • Duration 1.1h
    • Rating 4.5
    • Advanced
  • JQL in Jira Service Management: Skillbuilder Course Description

    In this free Skillbuilder course, you'll learn about JQL operators, functions, and keywords. You'll apply complex JQL queries specifically to Jira Service Management including SLA status and time. You will also explore typical use cases and troubleshooting scenarios. You can...

    • Duration 1h
    • Rating 5.0
    • Intermediate
  • Customizing Jira Workflows: Skillbuilder Course Description

    This free Skillbuilder course covers configuration techniques, best practices, and common pitfalls for every type of workflow transition, along with advanced examples, troubleshooting, and testing advice. It also covers Jira Service Management approvals and automation. You can earn an Atlassian...

    • Duration 2.1h
    • Rating 3.0
    • Advanced
  • Email in Jira: Skillbuilder Course Description

    Learn how to configure Jira email to optimize your teams' experiences. This Skillbuilder course explains the key components of Jira's outgoing and incoming mail system, describes how to configure and use the features to better administer Jira, and reviews best...

    • Duration 2h
    • Advanced
  • SLAs in Jira Service Management: Skillbuilder Course Description

    In this free Skillbuilder course, you'll learn to create, configure, and use both out-of-box and custom SLAs for specific use cases. We'll dive deep into the SLA lifecycle and related JQL functions, and learn to monitor, report, and tune SLAs...

    • Duration 2h
    • Advanced
  • Issue Security in Jira: Skillbuilder Course Description

    This free Skillbuilder course will demostrate how to finely control access at the issue level in Jira. Learn the most common use cases for issue security in Jira, and how to meet business requirements with step-by-step configuration examples. Identify potential...

    • Duration 1.6h
    • Advanced
  • Is Your Jira Instance Secure?: Skillbuilder course description

    This free Skillbuilder course provides an overview of the Jira security and privacy features that allow you to protect Jira and your data. Additionally, you will learn how to approach security in general, how to stay informed on security-related news,...

    • Duration 2h
    • Advanced
  • Managing Permissions in Jira for Cloud

    Permissions are a vital part of Jira administration and something anyone who is involved in administrating a Jira site must understand. In this webinar, we provide an overview of the new Managing Permissions in Jira Cloud Skillbuilder—a course with an in-depth...

    • Duration 46m
    • Rating 5.0
    • Intermediate
  • Team Talks: Atlassian Open DevOps

    Get the inside scoop on ways to improve your toolchains and DevOps practices straight from the experts. Walk through detailed reference architectures, demos, and more to understand how Open DevOps can help you ship faster while staying coordinated.

    • Event
    • Duration 30m
    • Beginner
  • Introduction to ITSM: Course Description

    Learn core practices, terminology, and challenges around ITSM, plus how to asses the IT maturity of your organization. This course is designed for anyone, from any team, interested learning more about ITSM and the Atlassian ITSM solution.

    • Beginner
  • Creating Plans and Dependencies in Advanced Roadmaps

    In this webinar, we cover a portion of our hands-on Planning with Advanced Roadmaps course. Learn how to create plans in Advanced Roadmaps and see how you can preview changes without affecting our underlying Jira data. You’ll also see how you can set dependencies and report on...

    • Duration 52m
    • Rating 5.0
    • Intermediate
  • Managing Permissions in Jira Cloud: Skillbuilder Course Description

    Sharpen your skills at configuring and troubleshooting permissions in Jira Cloud. This free Skillbuilder course covers application access, global and project permissions, groups and roles, and other related configuration elements. Learn to translate real-world business requirements into key Jira concepts...

    • Duration 1.1h
    • Rating 4.5
    • Advanced
  • Managing Agile Boards and Reports: Skillbuilder Course Description

    Fine-tune your team’s work in Jira with either kanban and scrum boards. Learn how to pick the right board type for your team, and then customize it to fit your specific requirements. This course is designed for Jira project administrators,...

    • Duration 1.8h
    • Rating 4.5
    • Advanced
  • Jira Automation for Admins: Skillbuilder Course Description

    Save time with Jira automation. Dive deep into configuring complex automation rules, understand the caveats of rule scope and permissions, and become familiar with global administration to view rule usage and performance.

    • Duration 1.0h
    • Advanced