Get the most out of Jira Service Management
See how to solve customer problems efficiently and deliver outstanding service experiences.
Free Training
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Get started quickly with Jira Service Management
Track and resolve customer requests, keep your team organized, and work efficiently with Jira Service Management.
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Manage customer requests in Jira Service Management
Become familiar with service project roles, learn how to navigate your queues, and share information to help customers solve problems on their own.
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Collaborate effectively with Jira and Confluence together
Pair Jira and Confluence to create a single source of project knowledge, improve your team’s project understanding, and maintain a detailed project history.
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Atlassian Cloud Organization Admin exam success resources
Review exam details, try sample questions, and take on sandbox challenges to get ready for the certification.
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Get the most out of Jira
Start with the basic Jira terms and interface, then discover how to effectively manage your work.
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Personalize how you work in Jira
Customize Jira dashboards, select personal settings, and configure your notification preferences. You’ll also learn how to navigate Jira quickly using shortcuts and the command palette.
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Track your work effectively in Jira
Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.
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Get started quickly with Jira
Prioritize important work items, plan your week, and keep track of your team’s work with Jira.
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Get the most out of Confluence
Create and find all your work in one central hub, get the most out of Confluence, and learn how Atlassian Intelligence can help you work more efficiently.
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Manage your content in Confluence
Keep your Confluence space organized, find everything you need, and personalize settings and notifications.
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Create engaging content in Confluence
Enhance Confluence pages, save time with Atlassian Intelligence, and collaborate with your team.
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Get the most out of Loom
The following short, self-paced courses will teach you how to use Loom videos to communicate easily and effectively.
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Get started quickly with Confluence
Easily create and store all your work in one central hub, no matter your team’s size or function. With Confluence, every team can become more transparent, efficient, and collaborative.
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Get started quickly with Loom
Create videos of your screen, voice, and face with Loom and share them instantly with a link.
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Enhance, edit, and view videos in Loom
Improve the appearance of your recordings, hide sensitive information, and create engaging videos.
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Manage your Loom videos and account
Configure Loom permissions, distribute videos, and customize settings and notifications.
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Configure issues and fields in software projects
Learn how to categorize kinds of work with issue types and track data on issues with fields.
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Configure workflows and notifications in Jira projects
Represent the path your team’s issues will take with workflows.
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Streamline software projects with Jira automation and integrations
Automate manual tasks without coding using Jira automation and integrate Jira with a repository, work tools, and apps.
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Track and improve metrics for your software project
Identify obstacles, measure progress and performance, and keep an eye on everything happening in Jira.
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Configure agile boards for Jira projects
The following short, self-paced courses will teach you how to create and configure agile Jira boards for company-managed projects so you can plan, prioritize, and estimate upcoming work.
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Estimate and track work on a Jira board
Learn to use work estimation metrics and time tracking features to plan and allocate resources wisely.
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Customize the look and feel of a Jira board
Learn to use color coding to help your team quickly differentiate between work items on your Jira board, and organize the layout so key details pop.
