Configure software projects to support team efficiency
The following short, self-paced courses will help you customize Jira software projects according to your team’s needs.
New & Refreshed
Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.
-
-
Configure issues and fields in software projects
Learn how to categorize kinds of work with issue types and track data on issues with fields.
-
Configure workflows and notifications in Jira projects
Represent the path your team’s issues will take with workflows.
-
Streamline software projects with Jira automation and integrations
Automate manual tasks without coding using Jira automation and integrate Jira with a repository, work tools, and apps.
-
Track and improve metrics for your software project
Identify obstacles, measure progress and performance, and keep an eye on everything happening in Jira.
-
Set up Jira software projects to enable your team
The following short, self-paced courses will help you administer Jira software projects to best support your team.
-
Explore software project administration
Become familiar with the common responsibilities of company-managed and team-managed project admins.
-
Create software projects
Design software projects according to your team’s needs.
-
Manage Jira software project roles and permissions
Control what users see and do in Jira products.
-
Get the most out of Loom
The following short, self-paced courses will teach you how to use Loom videos to communicate easily and effectively.
-
Get started quickly with Loom
Create videos of your screen, voice, and face with Loom and share them instantly with a link.
-
Enhance, edit, and view videos in Loom
Improve the appearance of your recordings, hide sensitive information, and create engaging videos.
-
Manage your Loom videos and account
Configure Loom permissions, distribute videos, and customize settings and notifications.
-
Redesign your workweek
Configure your calendar to prioritize high-impact work and goals. You’ll learn how to weed out or consolidate non-essential meetings, set daily priorities, schedule focus and collaboration time, and set aside time to respond to messages. Then, learn how to set...
-
Configure Atlassian tools for effective service management
Become effective at service project management.
-
Manage request types and fields in service projects
Explore ways to organize, track, and view requests in company-managed and team-managed service projects.
-
Track and improve service metrics within and across teams
Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.
-
Help customers self-serve with a Confluence knowledge base
Share helpful articles and let customers self-serve with a Confluence knowledge base.
-
Streamline service projects with Jira automation and integrations
Build rules to automate simple tasks in Jira — no coding required.
-
Track customer requests with the portal and notifications
Customize your help center and portals, explore how customers can communicate with your service team, and make choices about how to receive customer requests. You’ll also learn how to configure internal and external notifications and use forms to collect customer...
-
Configure Jira Service Management for your team's goals
The following short, self-paced courses will help your organization effectively deliver ITSM (IT service management), create an effective incident management strategy, standardize service requests and responses, and manage your organization’s assets.
-
Configure service projects for IT service management
Make delivering IT as a service (ITSM, or IT service management) run smoothly and prioritize the customer experience.
-
Configure service projects for incident management
Prepare for incidents with an effective incident management strategy.
-
Configure service projects for service request management
Standardize your organization’s response, coordination, and fulfillment of service requests from users with service request management.
