Explore service project administration
Learn how to create and manage service projects, roles, and permissions.
Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.
Learn how to create and manage service projects, roles, and permissions.
Make sure Jira Service Management meets the needs of your users, map your organization's business requirements to Jira, choose the right project template, and configure requests and SLAs.
Use permissions to add a layer of security and control to your service projects. Then, learn how to manage project roles, configure customer permissions, and control how users interact with your project.
The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization.
Choose the right people to fill each role within an organization, including the org admin, site admin, user access admin, product admins, and understand user roles across Atlassian products.
Choose the Atlassian Cloud plan that suits your business needs, make the most of your site, manage subscriptions, and manage product URLs.
Grant users access to products and sites, manage user access in an organization, and ensure Atlassian user accounts stay up-to-date.
Effectively manage and maintain your company’s accounts and gain an extra level of security and access control. Org admins can claim unmanaged accounts and deactivate managed accounts to prevent access to organizations and their products.
Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira.
Earn an Associate-level credential that shows you are knowledgeable about Confluence and can use it to organize and enhance your team's work and collaborate effectively.
Customize Jira dashboards, select personal settings, and configure your notification preferences. You’ll also learn how to navigate Jira quickly using shortcuts and the command palette.