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New—and recently updated—courses in the Atlassian University catalog

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Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.

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Duration
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Awards
Live Events
  • Jira Service Management Fundamentals

    Designed for new agents, this self-paced learning path gets you up and running in Jira Service Management. Learn key concepts like issues, queues, and service projects. And, discover how to manage and organize your work in Jira Service Management.

    • Path
    • Duration 1.5h
    • Rating 5.0
    • Beginner
    • Award
  • Managing Users in Jira Data Center: Skillbuilder Course Description

    This course provides an an overview of managing the Jira user lifecycle and a review of the key concepts and configuration areas. Through exploration of real-world use cases, you'll learn a step-by-step approach to meeting business requirements, including designing and...

    • Duration 56m
    • Advanced
  • Managing Permissions in Jira Data Center: Skillbuilder Course Description

    Learn a systematic approach to permissions in Jira Data Center with real-world business requirements and appropriate Jira permission design. This course will teach you to configure global and project permissions and troubleshoot permission-related problems, and is helpful in preparation for...

    • Duration 45m
    • Advanced
  • Jira Automation for Admins: Skillbuilder Course Description

    Save time with Jira automation. Dive deep into configuring complex automation rules, understand the caveats of rule scope and permissions, and become familiar with global administration to view rule usage and performance.

    • Duration 1.0h
    • Advanced
  • Managing Agile Boards and Reports: Skillbuilder Course Description

    Fine-tune your team’s work in Jira with either kanban and scrum boards. Learn how to pick the right board type for your team, and then customize it to fit your specific requirements. This course is designed for Jira project administrators,...

    • Duration 1.8h
    • Rating 4.5
    • Advanced
  • Managing Boards in Jira

    In this webinar, you'll learn about the two types of agile boards in Jira Software, so you can determine the right board type for your team and then customize it to fit your specific requirements. Together we will dive deep...

    • Duration 52m
    • Rating 5.0
    • Beginner
  • Insight Essentials: Course Description

    This hands-on course serves as an introduction to core Insight functionality. Learn how to use Insight to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities.

    • Duration 5h
    • Rating 5.0
    • Intermediate
  • Atlassian Service Request Management Essentials: Course Description

    Get hands-on experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to improve your customer service, streamline your request process, and overall reduce service requests.

    • Duration 4h
    • Rating 5.0
    • Intermediate
  • Realizing the Power of Jira Reporting and Dashboards: Course Description

    In this course, you'll learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. Jira project managers, scrum masters, Product owners, and Jira software users will learn best practices...

    • Duration 7h
    • Intermediate
  • Atlassian Incident Management Essentials: Course Description

    Learn the concepts, stages, and best practices of an incident management workflow with a focus on the setting up, and using, Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to...

    • Duration 4h
    • Intermediate
  • Jira and Confluence Together: Course Description

    In this self-guided course, you’ll learn how to integrate your project management and documentation with Atlassian’s dynamic duo. You’ll gain real-world tips and strategies to help you be more organized, collaborative, and efficient in your job. Through step-by-step videos and...

    • Duration 2h
    • Rating 5.0
    • Intermediate
  • APB-220 Confluence Space Administration Pro Skills Badge

    Earn an Atlassian Pro Skills Badge in Confluence Space Administration. This credential covers the skills needed to configure and manage Confluence spaces to support any development or business team working in Confluence for Cloud or Data Center.

    • DevOps and Continuous Integration with Bitbucket Pipelines

      In this webinar, we'll explore how Continuous Integration fits in DevOps. You may have heard about DevOps and CI/CD, but not feel confident in what the practice entails. If you already use Bitbucket as your Git tool,  Bitbucket Pipelines can...

      • Duration 1h