All Activities
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Get started with Jira Service Management
Designed for new agents, this self-paced course is all about the basics. You’ll learn key concepts like issues, queues, and service projects. Plus, you'll understand how to track your tickets and communicate with customers.
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Get started with Jira Service Management
See how to solve customer problems efficiently and deliver outstanding service experiences.
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Asset Management Essentials in Jira Service Management Live Team Training
Enhance your team’s Jira Service Management workflow with Assets management capabilities thanks to this live team training course from Atlassian University. You’ll gain an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and...
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About Atlassian Uni
Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.
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Adopt ITSM practices with Jira Service Management
Learn IT service management principles and configure Jira Service Management to implement ITSM processes.
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Unsubscribe from Atlassian University offers
Want to opt out of Atlassian University updates and offers delivered via our learning platform? Use this page to unsubscribe.
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ACP-420 Managing Jira Service Projects for Cloud Certification
Get certified as a Jira Service Project Manager for Cloud. ACP Certification in Managing Jira Service Projects covers the skills needed to configure and and administer Jira service projects for your teams and customers.
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