What is Jira Software?
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Create good habits Consistently using Jira Service Management to prioritize, organize, and communicate will help you reach your potential and improve the customer experience. Apply best practices when communicating with your team to improve internal processes. After this course, you’ll be able to: Build your daily Jira Service Management habits...
How effective teams deliver excellent service experiences Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly. After this course, you’ll understand: How Jira...
Expertly navigate to what you need Use Jira search features to find what you need, even if you’re missing details, and save your searches with filters. After this course, you’ll be able to: Understand when to use basic search, the search bar, and advanced search to find Jira issues, projects, and boards. Search for complicated criteria with JQL...
Learn the lingo Familiarize yourself with boards in Jira Software and understand the ways in which each board type can support your team’s workflow. After this course, you’ll be able to: Describe how Jira boards allow your team to represent, track, and view work. Confidently navigate Jira kanban and scrum boards. Choose a board type that offers...
## Create, configure, and maintain Jira projects Prepare to configure and manage projects in Jira Software and learn skills for partnering effectively with Jira administrators. You’ll learn which tasks you need to perform, and best practices associated with them. This course covers topics that go beyond the scope of what project admins can do:...
Learn on-demand or as a team, then earn our very first entry-point certification. Complete this series of courses to prepare to earn your Jira Software Essentials credential – or mix and match the courses you need to brush up your skills. In this learning path, you'll learn the basics of Jira Software, including how to navigate around Jira, how...
Get up to speed in Jira Work Management in just 90 minutes! This free learning path will help you quickly learn the basics of Jira Work Management so you can start collaborating with your business teams. No technical knowledge required! This course is for anyone starting to use Jira Work Management. Complete all three courses and pass a...
Expert tips and strategies to optimize Jira Work Management In just 30 minutes, you’ll learn how to get the most out of Jira Work Management. You’ll discover strategies used by pro users, tips to create and manage issues, and how to optimize Jira for you — including custom dashboards and views to help focus on the work that’s most important to...
Completely new to Jira Work Management? We’ve got you covered! In just 30 minutes, you'll understand key Jira Work Management terms and start using features to collaborate and manage projects for your team. You’ll learn foundational concepts like issues, projects, and boards. Plus, you’ll learn how to start organizing and managing your work....
...through well-crafted automation at your organization. This instructor-led course will have your team creating efficient automation rules – unlocking the power of Jira automation to optimize your organization’s processes. They’ll gain a solid foundational understanding of the building blocks of rules, including triggers, conditions,...
Get experience performing important Jira administrator tasks. This self-paced on-demand course will give you a strong foundation as you start your journey toward becoming a Jira administrator. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira administrator. ... jira, admin,...
## Improve business processes Learn advanced workflow features like conditions, validators, post functions, triggers, and properties. You'll also learn about commonly used workflow configurations such as statuses and transitions. Then, improve your team’s processes by creating custom workflows. After this course, you’ll also be able to: - Use...
## Visualize your Jira project status Keep an eye on progress and identify bottlenecks ahead of time using Jira reports and dashboards. You’ll learn how to read Jira Software reports and share meaningful reports and dashboards with stakeholders. After this course, you’ll also be able to: - Create a multi-project dashboard in Jira. - Use all...
...is all about the basics. You’ll learn key concepts like issues, queues, and service projects. Plus, you'll understand how to track your tickets and communicate with customers. ... issues, queue, Jira, service, management, project, agent ... Jira Service Management ,Cloud ,Content by Format ,Content by Deployment ,Content by Product ,On-Demand
Learn all about issues in Jira Software with this course! You’ll start by gaining an understanding of issue types and common issues fields. Then get into creating, updating, organizing, and finally collaborating - including sharing and commenting. Managing Your Work in Jira Software is part of Get started with Jira Software and Prepare for the...
Get certified in Managing Jira Projects for Cloud. This certification showcases Project Admins who are experts at configuring and optimizing Jira Software’s Scrum and Kanban projects for their teams. ... Jira certification, Atlassian certification, Jira Cloud certification, Cloud certification, acp-620, exam, cert, certify, test, administration,...
...Structured around a business case study, this training course provides you with applicable, real-world skills you can start using at your organization immediately. ... jira, admin, administrator, management, user management, project, workflow, permission, group, role, best practices, Cloud, Data Center, Server, part two ... Cloud ,Content...
Advance your Jira admin skills Explore the most advanced administration tasks and configure issue types, fields, screens, workflows, sprints, boards, and schemes to meet your business requirements. This course is structured around a business case study and will provide you with applicable, real-world skills you can start using at your...
All the training you need to earn your Managing Jira Projects for Cloud Certification Complete this free certification prep course to prepare to earn your ACP-620 Managing Jira Projects for Cloud Certification credential – or mix and match the lessons you need. In the course, you’ll learn: Objectives necessary to pass your exam successfully....
Get familiar with the options Before implementing the service desk, take some time to understand the admin and configuration options within Jira Service Management. Admins can edit, modify, and customize the default options to fit the needs of their team. After this course, you’ll understand: The levels of administration in Jira Service...
## All the training you need to earn your Jira Software Board Configuration certification Complete this series of free courses to prepare to earn your Jira Software Board Configuration credential – or mix and match the courses you need to brush up your skills. About Atlassian Certified Associate - Jira Software Board Configuration This free...
## Succeed as an administrator Configure Jira, manage users, apply global permissions, create new projects, update workflows, and control access to your products. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira administrator. After this course, you’ll also be able to: - Set up a new...