...the best way to add users and customers to a service project. You’ll also become familiar with the basics of Atlassian cloud administration as a whole, including the responsibilities of the organization admin and product admins. After this course, you’ll be able to: - Describe the basic responsibilities associated with product and project...
Search Results: confluence training courses
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Changes in Atlassian’s products occasionally necessitate the retirement of Atlassian credentials. When this happens, we create pathways to upgrade these credentials with as much lead time as possible. ... cert, old, defunt, upgrade, update, retire ... Footer (About us, Get certified, FAQ) ,Certifications ... Atlassian Certification...
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New to Atlassian Cloud ☁️... Way to keep the creativity flowing. Just one more lesson before the final assessment. Next, you'll learn how best to collaborate with teammates in Confluence Cloud. 🤝 ...
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The Jira Software Board Configuration certification covers effective Jira Software board configuration. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready! ... Jira Software, Jira Software Board Configuration, Jira Software certification,...
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The Atlassian Cloud Foundations certification covers the Atlassian Cloud suite of products, platforms, and ecosystem. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready! ... Atlassian Cloud, Atlassian Cloud certification, ACA,...
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...learn how to navigate your queues, use best practices to keep customers updated about issues, and share information to help customers solve problems on their own. After this course, you’ll be able to: Explain what tasks agents, collaborators, customers, and project admins can perform. Explain what tasks request participants and approvers can...
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...your team’s productivity and keep morale high. Then, configure and fine-tune reporting and tracking gadgets and dashboards to suit your team’s unique needs. After this course, you’ll be able to: Understand the key metrics that will propel your team forward. Use Jira reports and insights to quickly identify obstacles that could slow your...
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...a board in Jira. Then, choose the project content you’d like displayed on your Jira board and learn to enable or customize the features your team needs. After this course, you’ll be able to: - Compare scum and kanban boards. - Describe the relationship between boards and projects. - Create a board in your project. - Use filters, kanban...
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The Jira Software Essentials certification covers knowledge of key Jira Software concepts like using issues, projects, and boards. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready! ... Jira Software, Jira Software Essentials, Jira...
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...learn how to use Loom's powerful AI Suite to enhance your video creation, editing, and sharing experience. Then, learn how to watch and interact with Loom videos. After this course, you’ll be able to: - Improve video appearance and sound. - Hide recording controls and blur parts of your screen. - Capture screenshots using Loom. - Present...
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...to submit requests through email and Slack, ensure customers see the correct information, and prioritize the customer experience with surveys and SLAs. After this course, you’ll be able to: - Describe what IT service management (ITSM) is and describe the main benefits. - Organize your team’s work with work categories, portal groups, and...
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...best practices. You’ll also learn how to choose a project template to match your team’s needs, configure requests to track company needs, and configure SLAs. After this course, you’ll be able to: - Discover the business requirements of your organization and configure Jira Service Management accordingly. - Describe the differences between...
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...fields according to the organization’s needs. Then, learn how a Jira admin can use field configurations to define the appearance and behavior of fields and configure issue types for company-managed projects. Finally, understand best practices for managing issues and fields. After this course, you’ll also be able to: Configure issue types,...
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The Managing Jira Projects for Cloud certification covers the skills needed to create and configure a Jira project according to your team's requirements. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready. ... Jira, Jira project...
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The ITSM with Jira Service Management Foundations certification covers ITSM concepts and terminology, and how Atlassian products support ITSM practices. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready! ... Jira Service Management, ITSM,...
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...Management Agent Essentials certification covers what’s essential to providing efficient and resolution-focused service in Jira Service Management. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready! ... Jira Service Management,...
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...panels that offer quick insights and connections related to your search queries. You’ll also explore Rovo’s contextual definitions, which help you understand unfamiliar terms and acronyms quickly. After this course, you’ll be able to: - Explain how Rovo can help you find, learn, and act on information. - List the key features of Rovo. -...
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...and how to troubleshoot common issues. Then, discover powerful ways to integrate Jira with other work tools and the benefits of integrating Jira with a repository. After this course, you’ll be able to: - Explain the benefits of Jira automation and how it works. - Create an automation rule. - Use smart values in rules. - Use the lookup issues...
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...in the issue detail view for different issue types. In team-managed projects, project admins can configure issue types and layouts for their projects and create custom fields as needed. After this course, you’ll be able to: - Describe the purpose of issue types, fields, and screens. - Configure the issue layout in company-managed projects. ...
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...to make recommendations based on your team’s work, capacity, and timelines, and easily identify dependencies between issues to prevent bottlenecks. After this course, you’ll be able to: - Use your team’s data in Jira to accurately determine resources, scope, and launch dates for future projects. - Create a **plan** in Jira, add...
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...optimize your team’s capacity, and closely track progress. You can also plan and prioritize upcoming work and group progress by a variety of categories. After this course, you’ll be able to: - Organize your board’s columns so they reflect each stage your team’s work will require. - Map work statuses within each column. - Plan and...
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...chart to estimate work your team can realistically complete in the future. Then, use dashboards for a high-level picture of everything happening in Jira. After this course, you’ll be able to: - Identify the four key DevOps metrics. - Create a Jira report. - Describe how the burndown chart can benefit your team. - Read and understand the...
