Prepare for the Atlassian Cloud Foundations certification
Get ready for your certification by learning about the Atlassian Cloud suite of products, platforms, and ecosystem.
Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.
Get ready for your certification by learning about the Atlassian Cloud suite of products, platforms, and ecosystem.
Learn to solve collaboration challenges within and among teams and meet a wide variety of needs with an integrated, scalable Atlassian Cloud toolkit that updates automatically and seamlessly. Atlassian Cloud tools support customization, automation, integration, and insight-gathering.
Learn to follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more.
Learn to build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service...
Learn to build an organizational system across your entire company that streamlines tools, connects teams, and helps everyone efficiently deliver goals using work management strategies.
Learn to use Atlassian cross-product cloud solutions to enhance the core functionality of Atlassian Cloud products.
Earn an Associate-level credential that shows you are knowledgeable about the Atlassian Cloud products and ecosystem, including understanding what products and solutions are offered, the subscription model, user management, security, and support.
Earn an Associate-level credential that shows you understand ITSM concepts and terminology, and how Jira Service Management and Atlassian Cloud Apps support ITSM.
Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira Software, formerly known as Advanced Roadmaps. Use the auto-scheduler to make recommendations based on your team’s work, capacity, and timelines, and easily...
Learn how to configure Jira automation to manage mundane tasks and boost your team’s productivity.
Discover the IT service management terms, practices, and configurations that will help you earn your certification.
An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.
Take some time to understand the admin and configuration options within Jira Service Management before implementing the service desk. Admins can edit, modify, and customize the default options to fit the needs of their team.
Create, configure, and maintain team-managed and company-managed Jira projects to streamline development work.
Learn how to make informed decisions about current and future projects and deadlines to maximize your team’s productivity and keep morale high. Then, configure and fine-tune reporting and tracking gadgets and dashboards to suit your team’s unique needs.
Learn how to discover thousands of built-in integrations and apps aimed at productivity and efficiency and choose the best ones for your team. Then, create and edit your organization’s services and manage the relationships between them.