IT support manager
- Add Activity to Favorites
- Share Activity
Begin your IT support manager evolution
Job description
IT support managers handle IT-related requests from across the business that might range from “I need a new laptop” to "We’re having a service outage."
Similar titles
ITSM administrator
Incident manager
Help desk manager
IT service manager
Technical support manager
Explore free on-demand content and build your skills
Learn skills related to your career and develop your knowledge of key Atlassian products.
JIRA SERVICE MANAGEMENT
Become an effective Jira Service Management project admin
ATLASSIAN
Improve your team's collaboration
This practice-based path shows you how to apply Atlassian's innovative teamwork philosophies and real-life tools.
Grow with your team
Gain a shared understanding of tools and concepts with a live instructor and hands-on labs.
JIRA SERVICE MANAGEMENT
Managing Jira service projects
Get hands-on experience with most important configuration tasks to set up a service project and customer portal in Jira Service Management.
ATLASSIAN
Atlassian incident management essentials
Learn how to effectively use Atlassian and third-party tools to manage major incidents from detection to resolution.
JIRA SERVICE MANAGEMENT
Atlassian service request management essentials
Your team will learn how to set up and configure Jira Service Management for service request management.
JIRA SERVICE MANAGEMENT
Asset management essentials
JIRA SERVICE MANAGEMENT
Advanced asset management in Jira Service Management
Help your team go beyond Assets basics to put a wealth of context into every Jira ticket – and resolve issues faster.
Prove your skills by earning a certification
Showcase your credentials on your resume, LinkedIn, and more!
Become certified in ITSM with Jira Service Management Foundations
Managing Jira Service Projects for Cloud certification
This ACP certification covers the skills needed to configure and administer Jira service projects for your teams and customers.
Join a community group
Ask questions, access resources, and meet people in a dedicated space.
Jira Service Management
Attend an Atlassian event
Network with your peers and learn the latest strategy, technology, and innovations.
Upcoming Atlassian community events
Community-led classes
Learn more about Atlassian community live learning events and find one that interests you.
Atlassian worldwide events & conferences
Are you a Jira fanatic, Confluence pro or Atlassian groupie? Atlassian user groups are just the thing for you!
