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IT operations leader

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IT operations leader


Begin your IT operations leader evolution

Job description

IT ops leaders are accountable for the operations team that maintains the production environment for business and customer-facing systems including the infrastructure platforms, tooling, process, governance, and related systems.

Similar titles

Director of IT/operations
IT ops manager
VP/Director of IT
Head of IT infrastructure

$93,591

average salary of a IT operations leader in the U.S.

Zippia 

Explore free on-demand content and build your skills

Learn skills related to your career and develop your knowledge of key Atlassian products.

JIRA SERVICE MANAGEMENT

Configure Jira Service Management for your team's goals

Help your organization effectively deliver ITSM, manage incidents and service requests, and keep track of assets.


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ATLASSIAN

Improve your team's collaboration

This practice-based path shows you how to apply Atlassian's innovative teamwork philosophies and real-life tools.


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Grow with your team

Gain a shared understanding of tools and concepts with a live instructor and hands-on labs.

JIRA SERVICE MANAGEMENT

Managing Jira service projects

Give your team an introduction and hands-on experience performing the most important configuration tasks in Jira Service Management.


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JIRA SERVICE MANAGEMENT

Atlassian service request management essentials

Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management.


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ATLASSIAN

Atlassian incident management essentials

An expert instructor will walk your team through how to effectively manage major incidents from detection to resolution.


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JIRA SERVICE MANAGEMENT

Asset management essentials

Get an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and reporting.


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Prove your skills by earning a certification

Showcase your credentials on your resume, LinkedIn, and more!

Become certified in ITSM with Jira Service Management Foundations

Show you understand ITSM concepts and the associated Jira Service Management features.


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Managing Jira Service Projects for Cloud certification

This ACP certification covers the skills needed to configure and administer Jira service projects for your teams and customers.


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Join a community group

Ask questions, access resources, and meet people in a dedicated space.

Jira Service Management

Attend an Atlassian event

Network with your peers and learn the latest strategy, technology, and innovations.

Upcoming Atlassian community events

Browse the list and register for an Atlassian community event!


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Community-led classes

Learn more about Atlassian community live learning events and find one that interests you.


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Atlassian worldwide events & conferences

Are you a Jira fanatic, Confluence pro or Atlassian groupie? Atlassian user groups are just the thing for you!


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