This course helps you understand the most important Confluence administrative tasks in Data Center & Server. Learn how to set up and configure your instance, manage users and groups, and control permission settings. Use best practices to structure and organize content across multiple teams. Through real-world business cases, see how other...
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## All the training you need to earn your Jira Software Board Configuration certification Complete this series of free courses to prepare to earn your Jira Software Board Configuration credential – or mix and match the courses you need to brush up your skills. About Atlassian Certified Associate - Jira Software Board Configuration This free...
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## **Solve customer problems** Create a high-level view of customer requests, issue assignments, and issue priorities with queues. Then, track an issue's progress from beginning to end with workflows. After this course, you’ll be able to: - Access queues within Jira Service Management and star important queues. - Understand common issue fields...
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## Get a handle on the basics An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the foundation you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve. After this course, you’ll understand: - The...
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## **Organize for optimal collaboration** Build an organizational system across your entire company that streamlines tools, connects teams, and helps everyone efficiently deliver goals using work management strategies. After this course, you’ll be able to: - Describe the concepts of work management. - Explain how Atlassian Cloud supports work...
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## **Get to know the Jira interface to create, update, and organize your work** In just 30 minutes, you’ll understand the best ways to get around in Jira Work Management and how to track work. You’ll start with learning **basic navigation**, from main navigation items all the way to shortcuts. Then you’ll jump into **understanding issues**, the...
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Learn Jira Software basics, including common terms, key concepts, and core product features like issues, projects, and boards. You’ll also get to know the Jira Software interface. Started with Jira is part of [Jira Software Fundamentals](https://university.atlassian.com/student/collection/850385/path/1083901) and [Jira Software Essentials...
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## **Customize and scale** Enhance the core functionality of Atlassian Cloud products with cross-product cloud solutions that provide data, automate work, enhance security, and more. Your team can customize and scale Atlassian’s cross-product solutions to suit your needs. After this course, you’ll be able to: - Understand Atlassian’s...
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This course will show you how to implement a CI/CD solution with Bitbucket Pipelines. You’ll learn how to integrate testing and third party tools into your pipeline, and how to deploy your pipeline to AWS. You'll learn to automate the build and test process and see firsthand how you can release better software, more frequently. This course is...
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Get up to speed in Jira Work Management in just 90 minutes! This free learning path will help you quickly learn the basics of Jira Work Management so you can start collaborating with your business teams. No technical knowledge required! This course is for anyone starting to use Jira Work Management. Complete all three courses and pass a...
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Learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects in this on-demand course from Atlassian University. Jira project managers, scrum masters, product owners, and Jira software users will learn best practices to ensure your reporting reflects the right...
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## Expertly navigate to what you need Use Jira search features to find what you need, even if you’re missing details, and save your searches with filters. After this course, you’ll be able to: - Understand when to use basic search, the search bar, and advanced search to find Jira issues, projects, and boards. - Search for complicated criteria...
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This course helps you understand the most important Confluence administrative tasks. Learn how to set up and configure your instance, manage users and groups, and control permission settings. Use best practices to structure and organize content across multiple teams. Through real-world business cases, see how other administrators have optimized...
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Completely new to Jira Work Management? We’ve got you covered! In just 30 minutes, you'll understand key Jira Work Management terms and start using features to collaborate and manage projects for your team. You’ll learn foundational concepts like issues, projects, and boards. Plus, you’ll learn how to start organizing and managing your work....
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A proven solution Track and resolve customer requests, keep your team organized, and work efficiently with Jira Service Management. Teams of all kinds can use Jira Service Management to deliver outstanding service experiences. After this course, you’ll be able to: Define basic Jira Service Management terms and understand how the terms relate to...
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## Represent how your team gets things done Configure your board to best suit your team’s workflow. Within the board, you can customize columns and statuses to prevent bottlenecks, optimize your team’s capacity, and closely track progress. You can also plan and prioritize upcoming work and group progress by a variety of categories. After this...
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Get started with Jira Align. You’ll learn to use Jira Align at the program level and how to plan for and manage your Program Increment (PI). You’ll also learn how to implement your agile at scale framework using Jira Align. ... program, increment, agile, align, jira, on-demand, essentials ... Content by Deployment ,Content by Format ,Jira Align...
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Learn what agile, kanban, and scrum is, why they are awesome, and how agile works in Jira Software. “The Beginner's Guide to Agile in Jira” delivers expert tips for building an "agile mindset" so you can manage your tasks efficiently and become a higher-performing team member. ... agile, kanban, scrum, new, start, practice, method, methodology,...
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## How effective teams deliver excellent service experiences Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly. After this course, you’ll understand: - How **Jira...
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This on-demand course helps you get a service desk up and running using Jira Service Management. You'll perform the most crucial configuration tasks including configuring and branding your customer portal, creating queues and SLAs for your service team, linking a knowledge base, adding participants, and automating your service desk. ... jsm,...
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## Plan effectively Understand estimation statistics and time tracking features so you can plan and allocate your team’s resources wisely. After this course, you’ll be able to: - Estimate work using scrum boards within an agile framework. - Use time tracking to understand your team’s progress. - Improve your estimation over time with reports....
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## Accurately map and predict work Maintain a single source of truth for your team’s ongoing work with **plans** in Jira Software, formerly known as Advanced Roadmaps. Learn how to use the **auto-scheduler** to make recommendations based on your team’s work, capacity, and timelines, and easily identify dependencies between issues to prevent...
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## Design your view Choose the project content you’d like displayed on your Jira board and learn to enable or customize the features your team needs. After this course, you’ll be able to: - Change the name and project location of your board. - Use filters, kanban board sub-filters, and quick filters to choose which issues from which projects...
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Set yourself up for success Familiarize yourself with Jira Software settings and notifications and personalize them according to your preferences. Then, take your productivity to the next level with efficient keyboard operations, Jira issue best practices, and Atlassian Intelligence. After this course, you’ll be able to: Personalize your...