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  • ACP-120 Jira Administrator for Cloud Certification

    Get certified as a Jira Administrator for Cloud. ACP Certification in Jira Administration for Cloud covers the skills needed to configure and manage Jira Cloud to support any development or business team.

    • APB-710 Jira Align Agilist: Pro Skills Badge

      Earn an Atlassian Pro Skills Badge in Jira Align (APB-JAA). This credential showcases those who understand which Jira Align features support the business from ideation to product delivery and can configure features and settings pertinent to Product Roadmapping, Program Increment Planning...

      • Training Credits

        Training Credits offer flexibility and connivence for buying and planning team training for your organization or enterprise. Atlassian University offers administrative tools to help plan training through credits over the course of a year. Plus, enjoy a discount when buying...

        • Get started with Confluence

          Get up and running in Confluence. No experience necessary. Designed for new users, this self-paced course is all about the basics. You’ll learn key concepts like spaces and pages. Then you'll learn how to create content and find the resources you...

          • Path
          • Duration 30m
          • Rating 5.0
          • Beginner
        • Get Started with Jira Service Management

          Designed for new agents, this self-paced course is all about the basics. You’ll learn key concepts like issues, queues, and service projects. Plus, you'll understand how to track your tickets and communicate with customers.

          • Path
          • Duration 30m
          • Rating 5.0
          • Beginner
        • Jira Service Management Fundamentals

          Designed for new agents, this self-paced learning path gets you up and running in Jira Service Management. Learn key concepts like issues, queues, and service projects. And, discover how to manage and organize your work in Jira Service Management.

          • Path
          • Duration 1.5h
          • Rating 5.0
          • Beginner
          • Award
        • Managing Boards in Jira

          In this webinar, you'll learn about the two types of agile boards in Jira Software, so you can determine the right board type for your team and then customize it to fit your specific requirements. Together we will dive deep...

          • Duration 52m
          • Rating 5.0
          • Beginner
        • Jira Automation for Admins: Skillbuilder Course Description

          Save time with Jira automation. Dive deep into configuring complex automation rules, understand the caveats of rule scope and permissions, and become familiar with global administration to view rule usage and performance.

          • Duration 1.0h
          • Advanced
        • Managing Agile Boards and Reports: Skillbuilder Course Description

          Fine-tune your team’s work in Jira with either kanban and scrum boards. Learn how to pick the right board type for your team, and then customize it to fit your specific requirements. This course is designed for Jira project administrators,...

          • Duration 1.8h
          • Rating 4.5
          • Advanced
        • Insight Essentials: Course Description

          This hands-on course serves as an introduction to core Insight functionality. Learn how to use Insight to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities.

          • Duration 5h
          • Rating 5.0
          • Intermediate
        • Managing Permissions in Jira Data Center: Skillbuilder Course Description

          Learn a systematic approach to permissions in Jira Data Center with real-world business requirements and appropriate Jira permission design. This course will teach you to configure global and project permissions and troubleshoot permission-related problems, and is helpful in preparation for...

          • Duration 45m
          • Advanced
        • Atlassian Service Request Management Essentials: Course Description

          Get hands-on experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to improve your customer service, streamline your request process, and overall reduce service requests.

          • Duration 4h
          • Rating 5.0
          • Intermediate
        • Managing Users in Jira Data Center: Skillbuilder Course Description

          This course provides an an overview of managing the Jira user lifecycle and a review of the key concepts and configuration areas. Through exploration of real-world use cases, you'll learn a step-by-step approach to meeting business requirements, including designing and...

          • Duration 56m
          • Advanced
        • DevOps and Continuous Integration with Bitbucket Pipelines

          In this webinar, we'll explore how Continuous Integration fits in DevOps. You may have heard about DevOps and CI/CD, but not feel confident in what the practice entails. If you already use Bitbucket as your Git tool,  Bitbucket Pipelines can...

          • Duration 1h
        • Atlassian Incident Management Essentials: Course Description

          Learn the concepts, stages, and best practices of an incident management workflow with a focus on the setting up, and using, Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to...

          • Duration 4h
          • Intermediate
        • About Atlassian Uni

          Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.

          • Rating 5.0
        • High Velocity: ITSM World Tour

          Get a front row seat to the future of ITSM. Join a global audience for a 2-hour broadcast experience and learn how to empower your development, IT operations, and business teams to deliver high-velocity service management fast. 

          • Duration 2h
        • Creating Plans and Dependencies in Advanced Roadmaps

          In this webinar, we cover a portion of our hands-on Planning with Advanced Roadmaps course. Learn how to create plans in Advanced Roadmaps and see how you can preview changes without affecting our underlying Jira data. You’ll also see how you can set dependencies and report on...

          • Duration 52m
          • Rating 5.0
          • Intermediate
        • Jira and Confluence Together: Course Description

          In this self-guided course, you’ll learn how to integrate your project management and documentation with Atlassian’s dynamic duo. You’ll gain real-world tips and strategies to help you be more organized, collaborative, and efficient in your job. Through step-by-step videos and...

          • Duration 2h
          • Rating 5.0
          • Intermediate
        • ITSM

          Learn IT service management (ITSM) concepts and principles and configure Jira Service Management, and other tools, to implement the ITSM process.

          • Path
        • Introduction to ITSM: Course Description

          Learn core practices, terminology, and challenges around ITSM, plus how to asses the IT maturity of your organization. This course is designed for anyone, from any team, interested learning more about ITSM and the Atlassian ITSM solution.

          • Beginner