This live team training course shows your team how to structure content so it's easy to find and use, how to clean up and maintain content, and control user access. They’ll also learn how to export and archive.
Learn the tools and practices that will help you stand out as a platform engineer and gain skills that matter to employers.
Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.
Prove you know what’s essential to providing efficient and resolution-focused service as an agent in Jira Service Management.
Use Rovo, an AI-powered product, for help sifting through enterprise data, getting concise answers and meaningful insights, and taking action within your existing workflows.
Learn the tools and practices that will help you stand out as a project manager and gain skills that matter to employers.
Become familiar with service project roles, learn how to navigate your queues, and share information to help customers solve problems on their own.
An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Become familiar with key Jira Work Management terms and start using features to collaborate with your team, track your work items, and deliver on time.
Learn the tools and practices that will help you stand out as a IT support agent and gain skills that matter to employers.
This instructor-led course from Atlassian University gives your team an introduction and hands-on experience performing the most important configuration tasks to set up a service project and customer portal in Jira Service Management.
Get certified as a Jira Service Project Manager for Cloud. ACP Certification in Managing Jira Service Projects covers the skills needed to configure and and administer Jira service projects for your teams and customers.
Review exam details, try sample questions, and take on lab challenges to get ready for the certification.
Prioritize important work items, plan your week, and keep track of your team’s work with Jira.
Learn advanced workflow features and commonly used workflow configurations such as statuses and transitions. Then, improve your team’s processes by creating custom workflows.
Streamline how you administer and maintain Jira and minimize clutter for end-users and administrators.
Become effective at service project management.
The following short, self-paced courses will help your organization effectively deliver ITSM (IT service management), create an effective incident management strategy, standardize service requests and responses, and manage your organization’s assets.
Make sure the right people can access what they need without compromising information security by customizing your Trello Enterprise security settings, managing user access, and setting Enterprise-wide permissions.
Earn an Associate-level credential that shows you are knowledgeable about the Atlassian Cloud products and ecosystem, including understanding what products and solutions are offered, the subscription model, user management, security, and support.
