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  • IT operations leader

    Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.

    • Exploring advanced features

      Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.

      • Path
      • Duration 45m
      • Advanced
      • Credential

    • Track your work effectively in Jira

      Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.

      • Path
      • Duration 20m
      • Beginner
      • Credential

    • Get started quickly with Rovo

      Use Rovo, an AI-powered product, for help sifting through enterprise data, getting concise answers and meaningful insights, and taking action within your existing workflows.

      • Path
      • Duration 30m
      • Beginner
      • Credential

    • Track customer requests with the portal and notifications

      Customize your help center and portals, explore how customers can communicate with your service team, and make choices about how to receive customer requests. You’ll also learn how to configure internal and external notifications and use forms to collect customer...

      • Path
      • Duration 30m
      • Intermediate
      • Credential

    • Realizing the power of Jira reporting and dashboards Live Team Training

      In this live team training course from Alassian University, an expert live instructor will help your team gain an understanding of Jira Software's out-of-the-box reporting and dashboard capabilities  — so all stakeholders can view and assess project progress and bottlenecks.

      • Duration 7h
      • Intermediate

    • Getting more from Jira workflows Live Team Training

      Have a live instructor teach your team advanced workflow features to optimize and get the most out of Jira in this team training course from Atlassian University. Your team will learn complex schemes, advanced workflow configurations, and board and sprint...

      • Duration 7.3h
      • Intermediate

    • Jira and Confluence together Live Team Training

      This instructor-led training course helps teams learn the basics of integrating Jira and Confluence. Create Jira issues directly from Confluence. Link Jira issues to Confluence pages. Build reports across both platforms. Bring knowledge management and work management together to improve...

      • Duration 6h
      • Intermediate

    • Explore ITSM in Jira Service Management

      Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.

      • Path
      • Duration 40m
      • Beginner
      • Credential

    • How to get certified

      Step-by-step instructions on how to get certified in Jira, Jira Service Management, Confluence, and more Atlassian products. Grow your career with these professional credentials that showcase your expertise and product knowledge.

      • Software development manager

        Learn the tools and practices that will help you stand out as a software development manager and gain skills that matter to employers.

        • Troubleshooting virtual lab access

          Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.

          • Getting more from Jira workflows

            Learn advanced workflow features and commonly used workflow configurations such as statuses and transitions. Then, improve your team’s processes by creating custom workflows.

            • Path
            • Duration 2.7h
            • Intermediate
            • Credential

          • Prepare for the Managing Jira Projects for Cloud certification

            The Managing Jira Projects for Cloud certification covers the skills needed to create and configure a Jira project according to your team's requirements. First, take the courses to understand the concepts and skills that will be covered in the exam....

            • Jira Administration Part 2 Live Team Training

              This full-day live instructor-led course continues from Jira Administration Part 1 to help your team tackle more advanced administration tasks. Your team will learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study,...

              • Duration 8h
              • Advanced

            • Exploring Atlassian Cloud products for agile and DevOps

              Learn to follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more.

              • Path
              • Duration 30m
              • Beginner
              • Credential

            • Customize the look and feel of a Jira board

              Learn to use color coding to help your team quickly differentiate between work items on your Jira board, and organize the layout so key details pop.

              • Path
              • Duration 20m
              • Intermediate
              • Credential

            • Make life easier with automation

              Automate manual tasks without writing code to save time, clean up Jira projects, enforce process consistency, and more.

              • Path
              • Duration 35m
              • Beginner
              • Credential