## Create, manage, and maintain The following short, self-paced courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work. Aspiring organization admins Experienced organization...
Search Results: confluence
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Find answers to some of Atlassian University’s most frequently asked Certification questions. Learn how to pay for and schedule your exam, maintain your certification, and what types of credentials Atlassian offers. ... find, how do i, fix, broken, faq, faqs, help, certification, skills badge, bundles, PSI, Certmetrics, enroll, issue, problem,...
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In this live team training course from Alassian University, an expert live instructor will help your team gain an understanding of Jira Software's out-of-the-box reporting and dashboard capabilities — so all stakeholders can view and assess project progress and bottlenecks. ... report, dashboard, reporting, dashboards, Jira, software, filters,...
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Organize for optimal collaboration Build an organizational system across your entire company that streamlines tools, connects teams, and helps everyone efficiently deliver goals using work management strategies. After this course, you’ll be able to: Describe the concepts of work management. Explain how Atlassian Cloud supports work management...
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## Get the best AI results Incorporate key elements into your AI prompts, explore prompt writing dos and don’ts, and refine your results with follow-up prompts. You’ll also explore how to set Atlassian Intelligence up for success with output and search and you’ll learn how Atlassian Intelligence can support virtual service agents in Jira Service...
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## Accelerate agent productivity Set up Jira Service Management’s virtual service agent, powered by Atlassian Intelligence, and let it resolve common problems, answer frequently asked questions, and triage requests to help agents deliver exceptional service at scale. You’ll also learn how to use Atlassian Intelligence to get useful request type...
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## Bring the power of artificial intelligence to Atlassian products Unlock your team’s full potential by automating repetitive tasks and generating new ideas with Atlassian Intelligence (AI), Atlassian's collection of AI-driven collaboration tools. You’ll learn several ways to access Atlassian Intelligence and how to apply the steps across all...
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Support teamwork and flexibility Follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more. After this course, you’ll be able to: Explain the principles of agile and DevOps and how Atlassian...
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Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management in this expert instructor-led course. Your team will gain the knowledge to create a self-service knowledge base, automate common tasks, and use best practices to improve your service request management process. ... jsm,...
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Enhance your organization admin abilities Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls. Then, establish a secure communication and data exchange without exposing your network to the internet with an application tunnel. You’ll also learn how to leverage your organization’s data,...
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Maintain order and control access Effectively manage and maintain your company’s accounts to gain an extra level of security and access control. If you discover unmanaged accounts, an org admin can claim them with domain verification. Org admins can also deactivate managed accounts to temporarily or indefinitely prevent access to organizations...
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Secure your organization centrally Apply user-defined security policies to managed accounts for more visibility over user activity across products. With Atlassian Guard, you can easily configure user provisioning, authentication policies, and single sign-on, and you can enforce two-step verification. You can also improve the visibility of...
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Keep everything running smoothly Grant users access to products and sites, manage user access in an organization, and ensure Atlassian user accounts stay up-to-date. After this course, you’ll be able to: Grant access through product roles, approved domains, user invites, and invitation links. Suspend and remove users. Configure groups. Change...
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Match Atlassian plans, products and capabilities to your needs Make the most of your site, manage subscriptions, and manage product URLs, which allow users to easily share links to specific places, projects, issues, boards, or dashboards, enabling collaboration and efficient project management. After this course, you’ll be able to: Add a product...
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Get the right people in the right role Choose the right people to fill each role within an organization. The org admin manages the organization, the site admin grants administrative tasks on sites, and the user access admin has limited access and manages user and group access to the product they administer. Product admins have access to...
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Manage your Atlassian data Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization. After this course, you’ll be able to: Differentiate products and where they fit in an...
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This instructor-led course from Atlassian University gives your team an introduction and hands-on experience performing the most important configuration tasks to set up a service project and customer portal in Jira Service Management. ... wiki, automation, link, configure, submit request, team (virtual), hands-on labs, team (on-site),...
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Improve meeting facilitation Lead efficient meetings that have clear goals, keep your attendees actively engaged, and use the Atlassian Playbook to improve meeting success. You’ll also learn how to avoid meeting pitfalls. At the end of the course, you can take the multiple-choice assessment. If you pass, you’ll earn an official Atlassian...
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## Your team’s work at a glance Represent the path your team’s issues will take with workflows. You’ll learn how to create basic and complex workflows, navigate workflow editors, and configure internal notifications in team-managed projects. You’ll also explore best practices for workflow configuration, management, and governance. After this...
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First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready! ... Atlassian Cloud, Atlassian Cloud Admin, Atlassian Cloud Org Admin, Atlassian Cloud site, ACA, Atlassian Cloud Organization Admin certification, certification ... Certifications ...
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Get a handle on the basics An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the foundation you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve. After this course, you’ll understand: The roles,...
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Get certified as an Atlassian Cloud Organization Admin. This certification covers the skills you’ll need to configure and manage Atlassian Cloud sites and products to support their organizations. ... Atlassian certification, Cloud Certification, acp-520, exam, cert, certify, test, administration, admin, cloud, organization, org admin,...
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Get familiar with the options Before implementing the service desk, take some time to understand the admin and configuration options within Jira Service Management. Admins can edit, modify, and customize the default options to fit the needs of their team. After this course, you’ll understand: The levels of administration in Jira Service...
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How effective teams deliver excellent service experiences Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly. After this course, you’ll understand: How Jira...
