Issue basics in Jira Software
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Search Results: jira basics
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New to Jira? You're in the right place The following short, self-paced courses will teach you Jira basics, including key terms and concepts and how to navigate the interface. You’ll also learn how to organize your work using issues, collaborate with team members, and customize your Jira experience. New Jira users Jira users looking to grow their...
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New to Jira Service Management? You’re in the right place The following short, self-paced courses will guide you as you learn the basics of Jira Service Management, including key terms and the user interface. You’ll also learn how to solve customer problems efficiently and create the Jira Service Management habits that will propel your team...
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Create basic dashboards in Jira
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Basic terms in Jira Software
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Basic navigation in Jira Service Management
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## Bring users and products together Create and manage service projects, roles, and permissions. You’ll learn the basic responsibilities of administering service projects in Jira Service Management and how to track work with requests, workflows, notifications, and queues. You’ll also learn the best way to add users and customers to a service...
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...by following a set of rules and delivering in time-boxed increments. You’ll learn the scrum method and key scrum elements. You’ll also learn about using a scrum board in Jira Software. After this course, you’ll be able to: Define scrum. Define each role on the scrum team. Explain the three scrum artifacts. Describe the scrum events and...
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Get familiar with the options Take some time to understand the features and configuration options within Jira Service Management that will support your ITSM team and your customers. Admins can edit, modify, and customize the default options to fit the needs of their team. After this course, you’ll understand: How to organize and automate your...
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...be able to: Define the four principles of kanban. Explain how different teams use kanban to manage work. Identify a kanban board and its five elements. Navigate a kanban board in Jira Software. View boards and backlogs. Identify your team’s workflow. Kanban basics for everyday users is part of the Prepare for the Jira Software Essentials...
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Ensure service projects meet your organization’s needs The following short, self-paced courses will help you set up and manage service projects in Jira Service Management. You’ll learn the basic responsibilities of managing projects in Jira Service Management, how to ensure Jira Service Management meets the needs of your users, and how to manage...
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Expertly navigate to what you need Use Jira search features to find what you need, even if you’re missing details, and save your searches with filters. After this course, you’ll be able to: Understand when to use basic search, the search bar, and advanced search to find Jira issues, projects, and boards. Search for complicated criteria with JQL...
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Whether it's your first time using Jira or Confluence, or if you've [migrated from Server or Data Center deployments](https://www.atlassian.com/migration/cloud), Atlassian University recommends these courses to help you gain confidence with the Atlassian tools you'll use every day. ... Learn Atlassian's Cloud software: Jira Software, Confluence,...
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...attachments to an issue. View an issue’s history. Link issues to other issues and additional content. Add comments to issues and mention team members. Watch issues to stay up to date. Move or delete an issue. Find issues, boards, and projects using the search bar and basic search. your work effectively in is part of the [Get the most out of...
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Get a handle on the basics An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the foundation you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve. After this course, you’ll understand: The roles,...
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Create, update, and organize Become familiar with the best ways to get around in Jira Work Management, including basic navigation and shortcuts. You’ll learn to create, update, and view issues and you’ll practice with an interactive simulation. After this course, you’ll be able to: Find your work through Jira Work Management's navigation menus...
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Help your team go beyond Assets basics to put a wealth of context into every Jira ticket – and resolve issues faster. This live team training advanced course for Jira Administrators will show your team how to unlock the full power of Jira Service Management using Atlassian Assets. ... Insight, Assets, Asset Management, Insight for Jira, Assets...
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New to Jira Work Management? You’re in the right place The following short, self-paced courses will will help you get up and running in Jira Work Management quickly. You’ll learn key terms, how to navigate Jira Work Management, and how to apply best practices so you can start collaborating with your business teams. New Jira Work Management users...
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...product features. You’ll also explore the many ways you can choose to track work and how to apply best practices. After this course, you’ll be able to: - Describe the basic responsibilities associated with project administration in Jira. - Identify the main features of Jira software projects. - Describe the capabilities of Jira software...
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## Your team’s work at a glance Represent the path your team’s issues will take with workflows. You’ll learn how to create basic and complex workflows, navigate workflow editors, and configure internal notifications in team-managed projects. You’ll also explore best practices for workflow configuration, management, and governance. After this...
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...how your team works Align the path your team’s issues take — your workflows — with your team’s goals and other important work processes within your company. Then, create basic and complex workflows, configure workflows for company-managed projects, and follow workflow best practices. After this course, you’ll be able to: Describe common...
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## Strategically manage custom configurations Improve how you administer and maintain Jira and minimize clutter for users and administrators. You’ll learn how to ensure Jira meets your users' needs and you’ll discover best practices for managing and creating issues, custom fields, workflows, and automation rules. You’ll also learn how to create...
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## Improve progress and performance Quickly identify obstacles that slow down progress with DevOps reports in Jira. Then, measure your team’s sprint progress with a burndown chart, use a sprint report to see if your team is completing committed work, and use a velocity chart to estimate work your team can realistically complete in the future....
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Track and manage your daily work Prioritize important work items, plan your week, and keep track of your team’s work with Jira. You’ll become familiar with common terms and start creating issues. . After this course, you’ll be able to: - Explain what Jira is and how it helps teams. - Understand the differences between an admin and end-user. -...
