Get the most out of Atlassian Intelligence (AI)

Unlock your team’s full potential by automating repetitive tasks and generating new ideas with Atlassian Intelligence (AI), Atlassian's collection of AI-driven collaboration tools. You’ll learn several ways to access Atlassian Intelligence and how to apply the steps across all Atlassian products. Then, you’ll explore the capabilities of Atlassian Intelligence and its key features.

Quickly generate new ideas and written material on any topic with Atlassian Intelligence. You’ll explore pre-defined Atlassian Intelligence prompts and learn how to create well-structured stories in Jira, effortlessly keep Jira Service Management tickets up to date, simplify task management, and more. You’ll also learn how to use Atlassian Intelligence to format issue descriptions and enhance and summarize content.

Use Atlassian Intelligence to search quickly and easily with natural language — no JQL required. You’ll also learn how to create automation rules in Confluence, Jira Service Management, and Jira using natural language with Atlassian Intelligence.

Set up Jira Service Management’s virtual service agent, powered by Atlassian Intelligence, and let it resolve common problems, answer frequently asked questions, and triage requests to help agents deliver exceptional service at scale. You’ll also learn how to use Atlassian Intelligence to get useful request type and field suggestions and streamline incident management.

Incorporate key elements into your AI prompts, explore prompt writing dos and don’ts, and refine your results with follow-up prompts. You’ll also explore how to set Atlassian Intelligence up for success with output and search and you’ll learn how Atlassian Intelligence can support virtual service agents in Jira Service Management.