Explore service project administration

Bring users and products together

Create and manage service projects, roles, and permissions. You’ll learn the basic responsibilities of administering service projects in Jira Service Management and how to track work with requests, workflows, notifications, and queues. You’ll also learn the best way to add users and customers to a service project.

You’ll also become familiar with the basics of Atlassian cloud administration as a whole, including the responsibilities of the organization admin and product admins.

After this course, you’ll be able to:

• Describe the basic responsibilities associated with product and project administration in Jira.
• Describe the capabilities of Jira Service Management.
• Describe the main use cases for Jira Service Management.
• Be a Jira champion for your team.

Explore service project administration is part of a larger Set up Jira service projects to enable your team learning path.