Motivate your team

Build a high-performing, effective team by providing clarity, defining success, and making it clear who will benefit from your efforts — a technique we call strategic guidance. You’ll use plays from our Team Playbook to create a compelling strategy and guide your team toward their goals.


After this course, you’ll be able to:

  • Create a shared understanding of your team's vision and goals.
  • Improve your team's effectiveness at visualizing the customer experience and making group decisions.
  • Develop expert facilitation techniques using plays focused on strategic guidance.